In today’s hyperconnected economy, organizations face a growing challenge: as technology investments increase, so does the complexity of managing them. Disparate IT systems, escalating cybersecurity risks, and the rapid pace of digital transformation often leave businesses overwhelmed, reactive, and exposed. The core challenge isn’t a lack of advanced tools—it is the ability to integrate and govern them effectively as part of a unified, strategic approach.
Enter iT1 — a company redefining how trusted technology drives business transformation.
“Technology, when done well, does more than refresh tooling. It deepens the relationship between people and possibility.”
This philosophy encapsulates iT1’s 22-year journey of innovation. Long before digital transformation was a boardroom buzzword, the company recognized that selling servers, software, and cloud licenses was not merely about transactions, it was about enabling meaningful outcomes. iT1 set out to demonstrate that technical expertise paired with a strategic mindset could elevate IT from an operational necessity to a business catalyst.
Headquartered in Tempe, Arizona, iT1 is a trusted, full-service technology solutions provider committed to helping organizations simplify IT complexity. Partnering with enterprise and SMB customers, iT1 delivers tailored consultative solutions across cloud, security, managed services, and unique end-to-end lifecycle management. Their expertise spans every industry, from healthcare organizations to public sector agencies.
iT1 empowers clients to move beyond simply keeping pace with technology by leading with confidence and leveraging strategic, end-to-end support.
A Founding Vision Rooted in Customer-Centricity
At the heart of iT1’s founding was a simple, yet profound realization: businesses weren’t just seeking products, they were seeking true partners. In 2003, Bryan Clifton and Guy Steinbrink set out to change the prevailing norms of the IT industry. Too many vendors were fixated on transactional sales, often overlooking the unique operational challenges businesses faced.
iT1 emerged with a mission to redefine approach prioritizing people over products and delivering strategic solutions that go beyond sales quotas.
Over the past two decades, iT1 remains committed to building long-term client relationships, delivering measurable outcomes and sustained value—rather than one-off solutions. Their vision has matured into a broader mission: to serve as a holistic, forward-looking technology partner. What began as a product-supply shop has transformed into a full-stack advisory, deployment and managed services partner.
From Reseller to Transformation Partner
iT1 has evolved from a product-centric partner into a trusted partner for comprehensive IT transformation. Known for its integrity and personalized approach, iT1 delivers cloud licensing, managed services, and lifecycle support with a level of integrity and personalization that is uncommon in the industry.
As a certified Microsoft Solutions Partner, iT1 helps organizations navigate the complexities of digital transformation with clarity and confidence. iT1’s experts work closely with clients to optimize cloud environments, embed cybersecurity into enterprise frameworks, and shape long-term IT strategies that drive measurable business outcomes. Through a consultative model focused on real-world impact, iT1 empowers clients to turn technology into a strategic advantage—delivering solutions that are not only future-ready but tailored to each organization’s unique goals.
At iT1, we don’t just implement technology—we align it with your business goals. That’s how we’ve earned the trust of clients across industries, and why we continue to grow as a partner of choice in an ever-evolving digital world,” says Wil Herrera, CTO
Translating Tech into Impact
As Chief Technology Officer at iT1, Wil’s role is to stay ahead of the technology curve while keeping the solutions grounded in real business value. He brings a forward-looking perspective to every engagement, with a focus on emerging technologies such as AI, cybersecurity, edge computing, and advanced cloud capabilities. By aligning innovation with each client’s strategic objectives, he consistently delivers outcomes that are both meaningful and measurable.
The challenge for him lies in cutting through the noise—distinguishing between hype and the innovations that truly drive efficiency, transformation, and competitive advantage.
Yet, the most rewarding aspect of his role is building and empowering a team that brings this vision to life. He is supported by a talented group of colleagues who share his commitment to excellence and client impact.
Stacie Boulay, Senior Director of Cloud Licensing & Services, leads a team of cloud licensing experts dedicated to helping organizations navigate the complexities of intricate licensing models and outdated technologies. By aligning licensing strategies with business goals, the team enables organizations to optimize cloud spend, accelerate user adoption, and drive long-term value – while ensuring they are neither over-licensed nor underutilizing their technology investments.
Alex Esterly, Principal Solutions Architect, heads a team of Solutions Architects that take a consultative approach to technology solutions. By working with organizations to align strategically and understand their challenges, the team focuses on translating business and technical needs into solutions that deliver tangible business outcomes, while also helping clients to envision what is possible and the path forward to get there.
Mike Heller, the Senior Director of Services and Solutions, oversees the execution engine. His teams manage everything from project delivery and system integration to ongoing governance, cost optimization, and security—ensuring that every solution is not only implemented but sustained with excellence.
Tackling the Industry’s Toughest IT Challenges
In today’s quickly evolving IT landscape, businesses face mounting challenges—from cybersecurity threats and rising infrastructure costs to complex cloud migrations and constant technological change. More than ever, they need a trusted partner, not just another vendor.
iT1 delivers with a consultative, results-driven model that transforms complexity into opportunity. From securing hybrid environments to optimizing cloud investments and modernizing legacy systems, iT1 tailors every solution to align with each client’s unique business goals.
“Our deep partnership with Microsoft—across Modern Work, Business Apps, Data & AI, Infrastructure, and Security—enables us to deliver scalable, future-ready solutions that evolve with the industry. And because we stay close to the ground, we’re able to adapt quickly, ensuring our clients are always a step ahead. We don’t just respond to change—we help our clients lead it,” says Wil.
Empowering Innovation Through People: iT1’s Culture of Continuous Learning
Innovation is more than a goal at iT1—it is a mindset embedded in every part of the organization. The company fosters a culture of curiosity and continuous learning, empowering its teams to experiment, evolve, and solve complex challenges creatively.
iT1’s engineers are not only certified experts—they are committed to staying ahead of emerging technologies through ongoing training and hands-on experience. This dedication reflects iT1’s deep partnership with Microsoft and its promise to deliver future-ready solutions.
From its 24/7 Managed Services team to its cloud and security specialists, iT1 invests in its people so they can deliver faster resolutions and seamless client experiences. It is how iT1 turns innovation into a competitive edge for its customers.
Technology with Vision and Partnership with Purpose
At iT1, client relationships are more than a result of great service—they are the foundation of everything the company does. From the first conversation to ongoing delivery, the company prioritizes trust, care, and measurable value over transactions.
This philosophy starts with its people. iT1 hires sales executives who bring not only deep industry expertise but a genuine commitment to client success. These professionals do not just close deals, they build lasting relationships, often going the extra mile to resolve issues and advocate for their customers.
Behind every strong partnership is a delivery team that executes with precision and integrity. iT1’s solutions architects and engineers work closely with account executives to ensure that every engagement—from complex migrations to licensing optimization and managed services—is delivered seamlessly and aligned with the client’s goals.
By combining a customer-first mindset with a high-performing delivery engine, iT1 does not just earn business—it earns trust. Year after year, that trust is what keeps its client partnerships strong.
Scaling with Purpose – iT1’s Vision for Growth
Looking ahead, iT1’s leadership team is focused on purposeful growth that empowers its people, strengthens its culture, and enhances the value delivered to clients. Over the next five years, the company will prioritize three key areas.
First, iT1 will continue expanding its teams to support the continuous evolution of the Microsoft ecosystem. As a certified Solutions Partner across Modern Work, Security, Infrastructure, Business Applications, and Data & AI, the company is committed to bringing new capabilities to market and helping clients leverage emerging technologies like Copilot and AI-driven automation.
Second, iT1 is investing in its award-winning culture. Recognized as one of the “Best Places to Work,” the company will continue to foster an environment where employees feel supported, inspired, and equipped to grow—through leadership development, continuous learning, and a strong sense of community.
Finally, iT1 remains grounded in the principle that started it all: taking care of its customers. Whether through consultative service, proactive support, or simply going the extra mile, the company’s goal is to be a trusted partner in a world where trust is everything.
The following sections need to be designed in the PDF version:
Quote: “iT1 was founded to challenge the status quo of IT service delivery, and its vision has steadily evolved to become a holistic, forward-thinking IT partner helping businesses navigate and lead in an increasingly digital world.”
Quote: “Today, we don’t just help clients keep up with change—we help them lead it, with a blend of technical insight, business acumen, and a relentless commitment to service.”
Solutions Turning Complexity into Capability
In a landscape where technology decisions can make or break business momentum, iT1 delivers clarity, continuity, and confidence. Its service portfolio is designed not just to support IT operations—but to elevate them into strategic assets.
Lifecycle Services: Technology That Grows with You
From procurement to retirement, iT1 ensures every technology investment is optimized for performance and longevity. Their lifecycle services include:
– Asset tracking, configuration, and deployment
– IT asset disposition (ITAD) with a focus on sustainability
– Inventory management and refresh planning
This end-to-end approach helps clients reduce waste, control costs, and stay ahead of obsolescence.
Modern Work: Empowering the Hybrid Workforce
iT1 equips organizations with the tools and infrastructure needed to thrive in a hybrid world:
– Microsoft 365 and Teams deployment and optimization
– Infrastructure hardware and software for on-prem, cloud, and hybrid environments
– Unified communications and device management
– AI-readiness and Copilot integration
The result? A more connected, productive, and secure workforce—wherever work happens.
Global Procurement: Technology Delivered Without Borders
With operations across the U.S., Canada, the UK, and Australia, iT1 simplifies global IT procurement:
– Centralized vendor management and purchasing
– Warehousing, imaging, and configuration
– White-glove delivery and setup
This ensures clients receive the right technology, at the right time, with minimal disruption.
Core Solutions: Built for Today, Ready for Tomorrow
Managed & Professional Services
iT1’s flexible service models are designed to scale with client needs:
– 24/7 monitoring, help desk, and device management
– Cloud migrations, infrastructure design, and project-based consulting
– Strategic IT roadmaps aligned with business outcomes
Their teams act as trusted extensions of internal IT departments—proactive, responsive, and always aligned with the bigger picture.
Cloud Optimization
iT1 helps clients unlock the full value of their cloud investments:
– Microsoft 365 support and licensing optimization
– Azure and multi-cloud management
– Cloud readiness assessments and FinOps consulting
– Cost governance, performance tuning, and security
It’s not just about moving to the cloud—it’s about moving with purpose.
Security Solution
Security is embedded into every layer of iT1’s offerings:
– Managed detection and response (MDR)
– Risk assessments and compliance support
– Zero Trust architecture and endpoint protection
– AI-driven threat response with Microsoft Security Copilot
Whether for a startup or a global enterprise, iT1 helps clients stay secure without slowing down.
