Christos Tattis is a seasoned professional with a passion for driving digital transformation. As the Senior Commercial Manager at NetU Group, he navigates the intersection of business and technology, advocating for organizations to embark on their digital journeys. With a keen eye for market dynamics and fresh ideas, Christos ensures that NetU remains a trusted business partner for its clients. His commitment to excellence and client satisfaction sets him apart in the ever-evolving landscape of digital solutions.
The Journey
Christos started his career as a software developer in the Banking industry in 2000. While being in the IT department of Emporiki Bank – Greece, he worked his way up to become a Sector Manager of the Banking Applications Sector in the same bank in 2007. During his tenure, he spearheaded transformative initiatives including the implementation of e-banking, the e-Loan platform, and Business Intelligence and Data Warehouse projects, among others.
In 2012, Christos embarked on a pivotal career shift, transitioning to the role of Division Manager within the Non-Performing Loans Division—a significant departure from his IT roots, yet a rewarding opportunity to lead one of the bank’s critical business units. This career shift was the biggest challenge he had to face in his career. Leaving his comfort zone in the IT for the NPL Division of the Bank created a series of unforeseen challenges for him. He had to adjust his mindset but also at the same time lead the team by example. “It was a truly rewarding experience to realize the importance of working as a team. I would like to take this opportunity to thank all the teams I have ever worked with. It was an honor and still is,” he says.
Following Emporiki Bank’s acquisition by Alpha Bank, Christos opted to venture into the ICT industry and joined NetU Consultants in 2016—a decision he has never looked back on.
Initially, Christos led the Business Solution Service Delivery Department until 2019, when he was honored with the role of Senior Commercial Manager. Throughout his tenure at NetU, he has consistently served as the Practice Leader for Oracle NetSuite and Salesforce business—a role that continues to invigorate him daily as he engages with transformative projects.
Delivering IT Solutions
NetU is a cutting-edge organization specializing in IT solutions and services both locally in Cyprus and internationally, boasting a rich history spanning more than three successful decades. Renowned as a major Systems Integrator in the region, NetU proudly holds a leading position in the Cyprus market.
Since its founding in 1991, NetU has been consistently selected by medium and large organizations to be their IT business partner, to help them achieve their corporate objectives and obtain a competitive advantage. By identifying ways to seamlessly integrate business processes and technology, NetU empowers its customers to reap the benefits of IT; whether investing for the first time, upgrading or optimizing existing systems. Cultivating cooperative rather than exclusive relationships with market leaders enables us to recommend and deliver the most cost-effective solution, yielding the highest return.
In the public sector, NetU stands as a key supplier of integrated solutions to the Government of Cyprus, while in the private sector, its portfolio encompasses significant projects across all sectors of the economy. Its global footprint extends to over 40 countries, where it actively serves governments, multinational corporations, and local enterprises.
NetU excels in addressing the unique IT requirements of organizations and driving digital transformations for its clients. Its offerings span:
– Implementation of globally recognized business applications like Oracle NetSuite and Salesforce
– Provision of state-of-the-art technological solutions
– Supply of comprehensive integrated solutions tailored to organizational needs.
To ensure its clients access the best and most current solutions, NetU fosters strategic partnerships and maintains certifications with leading technology and business software manufacturers. Moreover, its project implementations adhere to rigorously tested methodologies, with a keen focus on upholding the quality and security of its clients’ data, supported by ISO 9001:2015 and ISO 27001:2013 certifications.
“Central to our success is our dedicated staff, meticulously trained to maximize the potential of our offerings and implement industry best practices. Through this commitment, we strive to deliver optimal benefits to our valued customers,” says Christos.
Strategic Leadership
Given NetU’s partnerships with cutting-edge platforms such as Oracle NetSuite and Salesforce, it became essential to harness the full potential of these technologies. So, Christos has consistently emphasized in the company’s strategic initiatives the importance of offering customers more than just software for automating their day-to-day tasks. Under his leadership, the focus shifted towards delivering solutions to their underlying challenges. Christos believes that it is only through this approach that they can truly achieve maximum customer satisfaction. This principle is now proudly and explicitly stated within the organization.
“At NetU, our mission is clear: to provide customers with peace of mind by delivering lasting and innovative solutions to their problems, whether they are short-term hurdles or long-standing challenges,” he says.
Precise Execution and Management of Projects
Christos shares that identifying the key stakeholders in complex NetSuite projects is the first step to managing the project successfully. Then, it requires a tailored approach to integrate the unique capabilities of the NetSuite platform with effective project management strategies.
“The key lies in fostering continuous and proactive stakeholder engagement. This entails involving stakeholders from the outset to grasp and address their expectations effectively. It goes without saying that meeting these expectations is crucial for ensuring alignment with project objectives,” he explains.
NetU also fosters cross-functional collaboration to ensure seamless integration of NetSuite into existing business processes even with 3rd party software, with all key stakeholders in a transparent view. It maintains open and transparent communication channels with stakeholders throughout the project lifecycle is imperative for us and we do promote it all the way.
“By combining a strategic approach to project planning, agile execution methodologies, and diligent monitoring and optimization practices, we ensure the successful implementation of complex NetSuite projects while delivering value to stakeholders and driving business transformation,” says Christos.
Opportunities for All
NetU proudly received and holds the prestigious national “Equality Employer” award from the National Business Certification Body. This accolade commends the company’s steadfast dedication to fostering equality within the workplace.
This certification stands as a testament to NetU’s core value of prioritizing and respecting all individuals. At NetU, the management team is committed to nurturing an environment where every person can thrive, ensuring equal treatment and opportunities. The corporate culture underscores inclusivity, work-life balance, and flexibility, evident through practices such as telecommuting, flexible working hours, and merit-based recruitment, evaluation, development, promotion, and reward processes.
“Moreover, we actively engage with our community, universities, and young talents, championing initiatives aimed at bridging the gender gap in technology. By empowering women and supporting their representation in the tech sector, we contribute to a more diverse and inclusive industry landscape,” shares Christos.
NetU’s dedicated team delivers high-caliber solutions and services. The company cultivates an invigorating environment for professional growth, fostering collaboration and partnerships that lead to solutions tailored to meet diverse customer needs. The constructive workplace emphasizes teamwork, cooperation, and knowledge sharing. The strength of its personnel lies in their professionalism, proficiency, expertise, and commitment to timely project completion.
Simplifying Technology for Clients
Regardless of the category to which the proposed solution belongs, NetU’s foremost objective is to facilitate the digital transformation of organizations. This transformation goes beyond merely automating existing processes; it entails optimizing them for efficiency, effectiveness, security, and business continuity, all while prioritizing the best user experience.
Implementing solutions like Oracle NetSuite or Salesforce enables client organizations to achieve a comprehensive detachment from outdated methods of operation, such as reliance on paper, telephones, and other time-consuming tasks. By embracing these solutions, organizations can fully leverage a range of functionalities and automated workflows based on industry best practices, integrated with key performance indicators (KPIs), dashboards, and analytics, which are no longer a luxury but a necessity for enhanced productivity.
The imperative for real-time information utilization and the ability to work remotely from any location has been unequivocally demonstrated, particularly amid the ongoing pandemic. Such digital transformations provide both society and the economy with the necessary business continuity in any circumstance.
Evidently, specific trends in technology use and digital transformation have emerged, particularly in the public and private sectors, accentuated by the pandemic crisis.
The shift of companies towards cloud and AI is an increasingly prevalent trend, driven by the realization of significant advantages, particularly amidst the unique circumstances presented by the pandemic. These technologies offer companies complete independence from other platforms, software, equipment, and physical constraints, thereby fostering resilience and adaptability.
Embracing Technological Dynamism
In the dynamic landscape of the industry, several trends are poised to shape the next five years significantly. The first trending technology, Christos points out, is Artificial Intelligence (AI). AI is revolutionizing processes across industries. NetU anticipates a surge in demand for AI-powered solutions that enhance efficiency and productivity, therefore it does invest in AI tools and solutions and trains its workforce in AI technologies to stay ahead of the curve and offer cutting-edge services to its clients.
Secondly, says Christos, is the Cybersecurity. With the increasing digitization of businesses, cybersecurity threats are becoming more sophisticated and prevalent. Protecting sensitive data and systems will be paramount. NetU strengthens its cybersecurity measures through continuous monitoring, threat intelligence, and robust defense mechanisms. NetU continuously invests in cybersecurity training for its team members to ensure they are equipped to handle emerging threats effectively.
Lastly, he suggests Cloud Computing. The adoption of cloud computing is expected to continue growing as businesses seek flexible and scalable IT infrastructure solutions. In the next 2-3 years Christos and his team plan to make NetU a full cloud company and be an example to their customers to follow.
“By proactively addressing these trends and aligning our strategies with the evolving needs of our clients, we aim to position our organization as a trusted partner and industry leader in the coming years. Our commitment to innovation, expertise, and customer satisfaction will remain at the forefront of everything we do,” says Christos.
Challenges Enroute
In Christos’ view, the primary challenge confronting tech companies worldwide revolves around sourcing new talent. Securing technically proficient human resources stands out as a significant obstacle they must overcome. Collaboratively in the regions where they do physically have their offices, they engage with various pertinent entities, including the Information Technology Enterprises Association, Government Authorities, as well as educational institutions, to devise viable solutions. Recognizing the universality of this issue, he understands that addressing it demands a multidimensional approach, considering similar challenges faced by countries both domestically and abroad.
Raising the Bar
For NetU, the bar has been raised in terms of standards and expectations. As the saying goes in Cyprus, “Appetite comes with eating.” NetU has made fantastic strides in the Cyprus and Greek markets with Oracle NetSuite, successfully delivering notable projects for some of the region’s largest organizations. However, its ambition is to further expand its practice. Being honored with the title of “Strategic Partner” by Oracle empowers NetU to undertake complex projects across the broader Eastern Europe region.
“We aspire to leverage this expertise and expand our reach into other countries—a challenge that our team eagerly embraces. With consistent dedication and perseverance, I am confident that we will succeed. There is no doubt in my mind about it,” concludes Christos.
Quote: “As partners, we collaborate with our customers to unlock fresh opportunities and turn possibilities into reality.”
