A seasoned entrepreneur with over 15 years of experience, Jigar Sagar has played a pivotal role in shaping the UAE’s dynamic business landscape. With a proven track record of building and scaling successful ventures, he has created over 31 companies collectively valued at over $350 million. Sagar’s strategic vision and financial acumen have enabled him to hone his distinctive approach of creating blue oceans within red oceans, redefining industry standards.
Beyond his entrepreneurial endeavours, Sagar is a passionate mentor and investor, actively supporting aspiring entrepreneurs and fostering a thriving global startup ecosystem. His recent successful exit from Creative Zone, a leading business setup and consultancy firm in the UAE, further solidifies his reputation as a skilled dealmaker.
As the founder of Ocube Services Private Limited, Sagar is now focused on providing innovative management consultancy services to help businesses achieve sustainable growth and operational excellence. With his leadership, Ocube is poised to become a leading force in the industry.
The Future of Business is Here, and it’s Personalised
Over the years, Sagar identified a critical challenge faced by businesses of all sizes: the complexities of scaling operations without compromising quality or efficiency. Traditional methods of scaling often involve significant investments in infrastructure, recruitment, and training, which can be both time-consuming and costly. To address this issue, Sagar founded Ocube Services, a pioneering outsourcing company that offers a comprehensive range of solutions tailored to meet the unique needs of each client.
Ocube’s innovative approach to outsourcing empowers businesses to streamline their operations, reduce costs, and focus on their core competencies. By providing access to a global pool of highly skilled professionals, state-of-the-art technology, and flexible engagement models, Ocube enables companies to scale rapidly and efficiently. Whether it’s managing customer support, back-office operations, or specialised business processes, Ocube’s expert team delivers exceptional results.
As Sagar himself puts it, “We’re committed to offering solutions that not only save time and costs but also empower companies to focus on what matters most.” A company that provides multi-channel contact centre support, high-value customer service outsourcing, and bespoke business process outsourcing (BPO) solutions, Ocube’s vision is to become the go-to partner for businesses seeking to achieve sustainable growth. By leveraging the power of outsourcing, Ocube helps companies unlock their full potential and achieve their long-term objectives.
As Sagar explains, “Innovation ensures that we are always improving our services and offering clients the best solutions possible.” Ocube’s focus on innovation is evident in its streamlined hiring processes, advanced training programs, and robust infrastructure. By embracing the latest technological advancements, it helps businesses stay ahead of the curve and adapt to the ever-changing business landscape.
Taking a People-centric Approach to Business
Sagar’s extensive experience in fostering entrepreneurial growth in the UAE has solidified his reputation as a skilled team builder. With a track record of assisting over 250,000 entrepreneurs and facilitating nearly 5% of new business setups during the COVID-19 pandemic, he now leads a diverse team of over 3,000 individuals across various companies.
At the core of Jigar Sagar’s leadership philosophy is the belief in the power of individuals. He recognises that a strong team is composed of talented individuals who are motivated and engaged. By carefully selecting and nurturing talent, he ensures that Ocube has the right people in the right roles. This strategic approach not only enhances operational efficiency but also fosters a positive and collaborative work environment. Jigar’s emphasis on collaboration and innovation encourages open communication and the free exchange of ideas, empowering team members to think critically and propose creative solutions. Effective delegation is another key aspect of his leadership style, as he entrusts responsibilities to capable team members, allowing him to focus on strategic initiatives and long-term vision. Moreover, Jigar’s commitment to work-life balance ensures that he prioritises personal well-being and maintains a healthy work-life integration. This balance enables him to sustain long-term productivity and remain energised and focused. Through his leadership, Jigar has created a strong foundation for Ocube’s continued success.
Driving Sustainable Growth
Ocube is more than just a business incubator; it’s a catalyst for sustainable innovation. Jigar and his team are committed to building a more sustainable future by empowering businesses to operate efficiently and responsibly. By promoting remote work and adopting eco-friendly technologies, Ocube reduces its carbon footprint and sets a positive example for other organisations. Furthermore, by helping businesses optimise their operations through outsourcing, Ocube indirectly contributes to resource conservation and waste reduction. Ocube’s focus on sustainability also aligns with global efforts to create a more sustainable planet. By empowering businesses to operate efficiently and responsibly, Ocube is playing a vital role in driving sustainable growth.
The Future of Outsourcing as Jigar Sees it
Jigar envisions a future where the outsourcing industry will undergo a significant transformation driven by automation, AI, and remote work technologies. In the next five years, he anticipates that businesses will increasingly rely on digital outsourcing platforms that enable seamless cross-border collaboration. To stay ahead of the curve, Ocube is investing in technology to enhance remote work capabilities and automate parts of the hiring and training process, which will allow them to deliver even more efficient solutions to their clients. Additionally, the Ocube team is building a more agile workforce that can adapt to the changing needs of businesses in this dynamic landscape.
“Our next big goal at Ocube is to expand our client base internationally and enhance our technology infrastructure to provide even better services,” says Jigar. “We’re also exploring AI-driven recruitment and training platforms to further optimise our processes.”
While navigating new markets and adapting to different regulatory environments will present challenges, Jigar is confident in Ocube’s ability to succeed. By remaining flexible, continuously evolving, and prioritising customer satisfaction, Ocube is poised to thrive in the future of outsourcing.
Message for Aspiring Entrepreneurs
“My advice is simple – focus on solving real problems, and the rest will follow. It’s easy to get caught up in trends or try to create something flashy, but real success comes from providing value. Build strong networks, don’t be afraid to take calculated risks, and always stay customer-focused. The ability to adapt and continuously learn is critical, especially in today’s fast-changing world.”
A Quote to Live By
“Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.” This quote resonates with me because it speaks to the importance of passion and fulfilment in achieving long-term success.
Rapid Fire Questions
How would you sum up your 2023-24? A transformative year, filled with new opportunities, growth, and innovation.
A contemporary leader you admire Satya Nadella, for his leadership in transforming Microsoft and his innovative vision.
A book/audiobook you are currently reading/listening to ‘The Lean Startup’ by Eric Ries—a fantastic guide for entrepreneurs focused on innovation.
Your biggest role model Elon Musk, for his relentless pursuit of big ideas and innovation.
Success to you is Creating a positive impact on people’s lives while building something sustainable and meaningful.
Quote: “My vision for Ocube is to be the go-to partner for businesses that want to scale efficiently without compromising on quality.”
