Author: CIO Times

Cities are as much about their buildings as they are about the humans that make it lively. When we talk about cities, we don’t just consider the monumental buildings praiseworthy architecture, and well laid out amenities, but also the warmth, the vibe and the culture that eventually become synonymous to it. 

Prof. Jose Antonio Ondiviela, is a distinguished expert in smart city strategies and human-centered urban development. As the Director of the Human-Centered Intelligent Cities Research Institute at Universidad Francisco Vitoria, Madrid, and a Strategy Senior Advisor for European SmartCities, Prof. Ondiviela has been at the forefront of designing cities that attract and retain talented citizens.

With a rich career spanning over three decades, including roles at Microsoft as the Western Europe Public Sector Government Industry Advisor for Cities and Regions, Prof. Ondiviela has been a driving force in promoting innovative solutions for urban environments. His work focuses on leveraging technology to create sustainable, liveable, and attractive cities for the future.

He is also a frequent speaker at international events, sharing his insights on smart cities and urban transformation. His current research delves into creating attractive cities for talented citizens, aiming to balance city magnetism and profitability.

Early in His Career

Prof. Ondiviela began his career as a telecommunications engineer (software) at Unisys (1989). For 6 years he experienced the transformation of old mainframes towards open systems, mainly Unix. Almost from the beginning, he dedicated his activity to serving public sector entities, city councils and regions as sales representative. Unisys was a great school for many recent graduates. In 1995 he joined Microsoft.

“On my first day I attended the pre-channel launch of Windows95. Used to building projects in databases, I was very surprised to see that this company sold software boxes on pallets of 250 units,” he recollects. Prof. Ondiviela was responsible for all the servers and they began to promote Windows NT Server. His first year was fantastic. He received the subsidiary’s President Award for the Novell partner migration campaign to Windows NT. It was a very exciting time, between the Rolling Stones’ “Start me up” Windows95 launching song and the award given by Bill Gates and Steve Ballmer, in person. But his vocation has always been the public sector, so he soon oriented his career towards the marketing and sales management of the Local & Regional business in the subsidiary and later, throughout Western Europe. 

What followed was numerous commercial successes, both in Spain and in the rest of Europe. Many large exceptional projects and cities technology proposals and campaigns like “Digital TownHall”, “Citizen Service Platform” of “CityNext” were successfully promoted. And all this was created under a constant wave of transformation. From office automation, to client-server, to the cloud, to the new data centers, from visual to .net and then to Github, from document management to integration systems, to unified data management ending on artificial intelligence. From basic IoT, to the cloud, ending in the digital twin with its new support landing on earth by Edge computing. 

All of this in a dizzying revolution after revolution where not even employees were able to absorb everything that was being launched and Microsoft ended up compartmentalizing the company into groups of experts in technical areas, with generic relationship managers to serve as a single point of contact. But all of this with a common denominator, responsibility. “If there is one thing I am proud of in my experience at Microsoft, it is the company sense of responsibility, with employees, with diversity, with the environment, with professional ethics,” says Prof. Ondiviela.

It was often more difficult to find the right business formula approved by the internal legal department than by the client, but it is obvious that obsessively working with compliance always pays off in the medium and long term. But this process of specialization in the company had the disadvantage of turning employees into cogs in a rather uncreative machine. When people ask him how he managed to work at Microsoft for almost 30 years, the answer is to always stretch his objectives, with creativity, but aligned with the company’s ones. 

Rerouting his Career

After 20 years, Prof. Ondiviela decided that he had to reinvent himself. He was already a super expert in what he did in the company, and he thought that he could serve cities in other ways. So, he decided to go back to the University to do a doctoral thesis, on cities, which is his passion and his mission on this planet. 

“I have always believed that cities make a fierce competition to attract and retain talent. It is the basis of the 4 industrial revolutions. A new technology attracts talent to a city that is tolerant with those who go there. These three T’s (technology, talent and tolerance) make up the recipe for success and prosperity in our major cities. And the opposite is decadence and impoverishment,” says Prof. Ondiviela.

With this idea, he went to the University Francisco de Vitoria (UFV) – Madrid (Spain). Recollecting the interesting conversation, he had that day, Prof. Ondiviela shares, 

“I was asked what discipline will my thesis be based on? I suppose a mix of humanism, technology, sociology, ecology. And… to write a thesis in the humanities, what basic studies do you bring to the table? Ok, I’m an engineer. They almost burst out laughing… I will always be grateful to the University Francisco de Vitoria (UFV) – Madrid (Spain) for that day. Instead of sending me back home with my crazy idea, they explained to me that I could do a Master’s in Humanities and, after finishing, continue with my thesis. I was determined. It was very hard for an engineer, employed by a folly Microsoft transitioning to the cloud, and in my 50s, to take a Master’s in Humanities, with its associated Philosophy, Ethics, Art, Aesthetics, Metaphysics… How could people learn those things, without a basic minimal Excel spreadsheet or at least a differential equation? After two years, the Master’s final project was Chapter 1 of the thesis.”

Explaining the reason behind choosing UFV, Prof. Ondiviela shares that it was the private university he chose for his two children to study Medicine. He chose it because he understood that it was not just a basic educational community working on transmitting knowledge and preparing professionals. He soon discovered that any discipline they taught revolved around a human, for putting the human front and at the center and understanding the meaning of that scientific knowledge: serving Man. And they do that also from a perspective based on Western ethics, Christian by definition. 

Prof. Ondiviela liked this new world of the humanities and it made him understand that technology is just a means to achieve great human ends, and it also helped him in his conversations with clients. He could discuss questions like why do you think you will invest in this type of technology, what is the value for the citizen, what is essential in this project and more. That made him see things in a more holistic way. He discovered that neither humanists are inert people incapable of adding up what they have just bought, wandering around the world without even knowing what their GPS coordinates are, nor are technologists cold and cruel minds incapable of showing the slightest human feeling, much less love.

The Concept of Human-Centred Cities

In this new line that the thesis opened in his career, the twofold need arose to help citizens choose the city that can best serve them to develop their full potential, and to help governments adapt the city and make it more attractive for talented citizens. The World Observatory of Attractive Cities for Talent emerged. It began by studying 140 and then expanded to the 175 most advanced cities in the world. It has already released 5 annual editions (the last one was presented at the SmartCityExpo World Congress in Barcelona, ​​on Nov 24). The model studies what makes a city attractive to retain and attract talent in the global context. It is based on the approach of the human decision to move to live in a city composed of two areas: the emotional (City Magnetism) and the rational (City Profitability). 

To analyse them, around 120 indicators from international studies and bodies such as UN, OECD, Euromonitor, etc. and analysts such as The Economist, INRIX, Numbeo, etc. are used. The most complicated part is City Magnetism, as it attempts to model the emotional part. To approach it, Prof. Ondiviela and his team observe the city in its historical evolution (Past: identity, history, branding, awareness, gastronomy, artistic developments… Present: competitiveness, creativity, ethical values, welcoming expatriates… Future: innovation, human capital, investment in new technologies – SmartCity).

The rational part (City Profitability) is more objective as it measures what Prof. Ondiviela calls Citizenship Contract. This is an implicit contract that we all have with our cities through which the city provides us with a series of benefits or services grouped into 10 measurable areas (Governance, Security, Health and social services, Environment, Urban mobility, Lifelong training, Urban Planning, Culture/tourism, Employability and Connectivity). In return, citizens pay a price to live in that city, an opportunity cost. They measure the net purchasing power that they would have if, with the same professional qualifications, they lived in that city, with its salaries, direct and indirect taxes and finally the comparative cost of living. Finally, the combination of Magnetism and Profitability tells us how attractive a city is for talent.

Advising the City of Zaragoza

In parallel to the academic aspect, Prof. Ondiviela has always aspired to be able to help a city from inside. The mayoress of the city of Zaragoza (Spain), his hometown, gave him the opportunity to collaborate with the internal team as a strategic advisor. He has now completed the quadruple helix of actors who develop cities from the perspective of technology (Intelligent Cities) (citizen, technology provider, and finally academia (in his Research Observatory) and from inside as an advisor.

After leaving Microsoft in 2024, Prof. Ondiviela decided to entirely dedicate himself to cities, from a global research position and from his direct contribution within a city as attractive as Zaragoza. Despite having more than 2000 years of history, Zaragoza is enjoying its best moment. It is an attractive, bright, welcoming, compact, flat city. It enjoys the best indicators worldwide in sustainability, a 15′ city, almost no traffic, crime, homelessness. Its strategic position in the nerve center of Spanish industry, its enormous capacity in logistics and above all, in renewable energy production, has made it the focus of multi-billion euro investments by major technology companies such as AWS, Microsoft, BlackStone, etc. In addition, it is an affordable city in housing and cost of living. It only lacks greater international awareness, but the government team is also working very hard on that. It is already, without a doubt, the technological hub with the best future in Southern Europe. Prof. Ondiviela considers it an honour and a privilege to serve this amazing urban development model: Zaragoza (Spain).

The Institute

The WW Observatory for Attractive Cities has established itself as the main activity of something broader: the Citizen-Centric Intelligent Cities Research Institute. The Citizen-Centric Intelligent Cities Research Institute of the University Francisco de Vitoria was created for the research, discussion, and study of the role of cities at the service of people, as spaces that promote the development of talent, while respecting their dignity and rights, aligned with the objectives of sustainable development and plans for social, economic and environmental sustainability. The Institute promotes the responsible use of technology in cities, always placing people at the center of any initiative, as the with whom, for what and why.

The Institute’s objectives are the following: 

1. a) The collection, analysis, reflection and dissemination of the latest knowledge and research on cities and their ability to retain and attract talent, from the emotional (Magnetism) and rational (Performance) perspectives, at the national and international level, providing quantitative and qualitative study factors from parameters specific to the university’s founding mission. 
2. b) Help cities in their digital transformation plans with this responsible, inclusive and ethical approach, achieving excellence in the co-creation of public services, participation, social integration, and the ethical use of technology.

The Institutes’ Work Areas

In order to carry out its tasks rigorously and thus achieve the proposed objectives as effectively as possible; the Institute distributes its work into three specific areas: 

• Research and innovation area: The aim is to generate knowledge about cities as areas of attraction and development of talent and people, considering technological, urban and humanistic aspects. To become a stable R&D&I centre that adds value both to the University to which it belongs and to society as a whole. To promote the WW Observatory for Attractive Cities as a research space and the dissemination of its reports and results at national and international conferences. To propose the development of activities and the creation of research spaces and to collaborate on projects and programmes with other entities. 
• Training area: specialised training through university courses.
• Awareness and dissemination area: Institutional Relations and Communication: the dissemination and transmission of this knowledge to society as a whole.

In addition, Prof. Ondiviela managed to organize as licensee three TEDx under the www.tedxufv.com brand (Mar23, May24 and next by Jun25). 

These combined activities allow him to work for a better city, a place where humans can develop our potential, our social side and promote well-being and quality of life. 

Dealing with the Uncertainties

From the research at the Observatory, Prof. Ondiviela and his team have been verifying the impact of the recent economic situation with its various crises, the human consequences of the pandemic, migratory flows, the importance of sustained investment in new technologies in the cities attractiveness in the last 5 years.

In this context of uncertainty (after a recession but with signs of another one possibly coming -maybe due to the AI bubble-, wars in critical areas of the Earth, climate change as a main threat but losing hype as its mitigation seems unattainable at reasonable costs, the desire to enjoy life, to experience it -rebirth of tourism-, talent is mainly looking for Lovable Cities, assuming good existing performance to make them Liveable and demanding good Affordability. These three areas are key, but this year, Lovability reigns (always combined with Affordability), as performance is quite good among most modern cities and money is not the main reason as it has traditionally been. Why Lovability? Because this is human-centred, and every time we focus on placing the citizen front and center of what we do in the city, happiness is improved, and this is the main perception of quality of life.

Young professionals and talented workforce preferences strongly correlate with Lovable Cities concept (Local Social Life, restaurants, Culture, Nightlife, Wellbeing, rewilding urban nature and inclusivity/diversity). Therefore, Fortune500 companies seeking to recruit that talent are trying to co-locate in those Lovable Cities. Liveability is quite good in most of studied cities (most from first world because, by default, a city that implies a risk for your life is not attractive, period). Ok, Prosperity helps, and Affordability is super important, but new generations are not so much driven by profitability but quality of live. So, cities trend to make them more human, fostering inclusion, people connection and attachment, stimulating creativity, ruling by freedom and respect, encouraging empowerment, making human-centred cities with happier people. And happier and empowered people make more resilient cities eager to drive economic growth.

Eye on the Future

Looking ahead to 2030, Future Cities will show as Citizen-Centric, Talent-Attractive, Data-Driven, AI-Ruled, DigitalTwin-Decisioned, 6G-Moved, Self-Sufficient, with technology as main driver to cope with most of natural and human-provoked challenges, making them more sustainable and resilient. What are those main challenges? We can group them in these 18 (not prioritized):

1. Environmentally sustainable. Carbon Neutral. Climate Resilient. Energy self-sufficient.
2. Circular City. Zero Waste. Water Positive. 5R’s (Reduce, Reuse, Recycle, Redesign, Renaturalize)
3. New Urbanism. ChronoUrbanism (15’ City), Adaptive City. Plug&Play urbanism. Curb management.
4. Urban Mobility. PostCar City. Zero Vision. Electric, Shared, Autonomous.
5. Mobility as a Service (MaaS). Multimodal, Personalized. Persuasive City.
6. Urban Air Mobility. Vertiports. Drones, Aerotaxies, eVTOLS.
7. Hybrid Working. Spawl distributed offices. Work / life balance. Digital life experience.
8. New Architecture/Engineering/Construction (AEC). Smartbuildings, retrofitting, 3D printing. New materials.
9. Lovable Phygital Experience Cities. eTourism rebirth. AI for AR/VR.
10. Social City. Healthy Cities, Age-friendly cities. Sensitive Cities.
11. Generative AI City. Chatbots / assistants. Agentic Virtual Servants. Automatic Call centers. Robotic social networks.
12. Co-created, Participative Cities. eDemocracy. Purity, non-fake news. eIdentity. Digital rights.
13. CyberSecurity. IoT Security. Blockchain.
14. Surveillance. Predictive policing, Crowd evidence sourcing, AI-aided crime combat.
15. Semi-automatic City. Simulation. Digital Twins. Physical resiliency.
16. Cyborg City. Robotics for hardest city tasks. Hyperrealist Agents. Robotics Ethics.
17. Resilient City. Wild cards (solar storms, volcano, earthquakes, etc.) preparedness, Human-threads. Sponge City.
18. MetaCity/Cityverse. Gamified Virtual City. Social Digital twin. 

“These challenges mean we have room for improvement and intense work in the next years!” concludes Prof. Ondiviela.

Visit digital magazine: The 5 Impactful and Visionary Leaders to Look For 2025

 

“True societal change comes from empowering the most marginalized individuals and giving them the tools to shape their own futures.”

True societal change is rooted in the belief that progress is only meaningful when it includes everyone, especially those who have historically been overlooked or excluded. Empowering the most marginalized individuals means addressing the systemic barriers they face—be it poverty, discrimination, or lack of access to education and resources—and providing them with opportunities to thrive.

This empowerment involves equipping them with tangible tools such as quality education, skill development, and access to healthcare, alongside intangible resources like confidence, self-worth, and a platform for their voices to be heard. By doing so, they are not merely recipients of aid but active architects of their own futures, shaping lives that align with their aspirations. This ripple effect extends beyond individuals to uplift entire communities, fostering a cycle of resilience, innovation, and equity. When marginalized voices are amplified and their potential realized, the foundation for a fairer and more inclusive society is laid, benefiting not just those directly impacted but society as a whole.

One evening, as the sun dipped behind the hills of Purulia, Sourav Mukherjee sat on the porch of a mud house, watching an elderly woman struggle to light a fire. The flickering flame barely illuminated her wrinkled face, etched with years of hardship. Her name was Basanti, a widow who had spent her life working in the fields, yet she had never held a single rupee in her own hands.

As she spoke, her voice trembled—not with fear, but with resignation. “I have worked all my life, but I still depend on my son for food. When he leaves for work, I go hungry. A woman like me has no worth beyond the kitchen.”

Her words hit Sourav like a thunderbolt. He had always known inequality existed, but hearing it firsthand from someone who had lost all hope stirred something deep inside him. It was a stark contrast to his own life—working in a comfortable office at IBM, earning a hefty salary, yet feeling empty inside.

That night, as he lay under the open sky, he made a decision. He would not spend his life confined to corporate walls while people like Basanti faded into oblivion. He wanted to change the way society looked at women like her—not as burdens, but as pillars of strength.

The very next week, Sourav resigned from his job. With his savings, he started his first project—distributing poultry eggs to women in remote villages, teaching them how to raise chickens for income. He knew it was just a small step, but it was the beginning of something bigger.

Years later, as he watched thousands of women gain financial independence through the Kolkata Society for Cultural Heritage (KSCH), he often thought back to that evening with Basanti. Her words had shaped his destiny, and he hoped that in some way, his journey had rewritten hers too.

From Corporate Conundrum to Grassroot Development

Sourav began his career as a database administrator at IBM, earning a comfortable salary. Despite his successful corporate career, he felt unfulfilled. During his trekking trips to remote regions of India, he was exposed to the harsh realities faced by underprivileged communities, particularly the struggles of women who lacked financial independence. He realized that true development could only happen when women gained financial independence and social respect. This realization sparked his passion for social change. The stark gender inequality and lack of livelihood opportunities in remote areas pushed him to take action. He saw immense potential in rural women as natural leaders and entrepreneurs but understood that they needed the right resources and support to thrive.

In 2012, he left his corporate job to fully dedicate himself to community development. He started with small initiatives, such as distributing poultry chicks to women in West Midnapore to help them establish sustainable livelihoods. This pilot project laid the foundation for the Kolkata Society for Cultural Heritage (KSCH), which he formally established in 2014.

Under his leadership, KSCH has expanded into multiple sectors, including organic farming, homestay tourism, traditional arts and crafts revival, and eco-friendly product development. His innovative approach to social entrepreneurship has empowered thousands of women and rural communities, providing them with sustainable income opportunities.

In addition, Sourav has led large-scale environmental initiatives, including mangrove plantation projectsto combat climate change and protect coastal ecosystems. KSCH has successfully planted 23 lakh mangrove saplingsin collaboration with various organizations. He has also championed renewable energy projects, generating over 2185 kW of green electricityto support rural communities.

His latest initiatives focus on sustainability, green energy, and waste recycling, positioning KSCH as a leader in grassroots-driven, environmentally conscious social development.

The North Star

Sourav’s life and work are guided by a deep commitment to empowerment, sustainability, and inclusivity. His journey from corporate life to grassroots social work is built on a foundation of values that drive every initiative he undertakes.

1. Empowerment Through Self-Reliance

Sourav believes that true empowerment comes when individuals, especially women, become financially independent. His projects focus on skill-building and entrepreneurship rather than charity, ensuring that beneficiaries have long-term, sustainable livelihoods.

2. Sustainability and Environmental Responsibility

Understanding the urgent need for climate action, Sourav integrates eco-friendly practices into all his initiatives. From mangrove plantations and renewable energy projects to plastic recycling and sustainable tourism, he ensures that development does not come at the cost of nature.

3. Grassroots and Community-Driven Development

Rather than imposing external solutions, Sourav works closely with communities, understanding their unique challenges and co-creating solutions with them. His philosophy is that real change happens when people take ownership of their progress.

4. Equality and Social Justice

Having witnessed gender inequality and social disparity firsthand, Sourav strives to create a fair and just society where opportunities are not determined by gender, caste, or economic background. His work with women entrepreneurs, self-help groups, and tribal communitiesreflects this unwavering commitment.

5. Integrity and Passion for Service

Leaving a high-paying job for social work was not easy, but Sourav has always prioritized impact over personal gain. His dedication to transparent, ethical, and impactful initiatives has earned him the trust of communities, partners, and organizations worldwide.

At the heart of everything, Sourav believes in one simple principle:

“Development is not about charity; it’s about dignity. Every individual should have the opportunity to shape their own future.”

The Social Enterprise

Kolkata Society for Cultural Heritage (KSCH)is a social enterprise dedicated to women empowerment, environmental sustainability, rural development, and cultural preservation. Established in 2014, KSCH has transformed thousands of lives through innovative initiatives in livelihood generation, renewable energy, waste recycling, organic farming, sustainable tourism, and mangrove restoration.

With consultative status with the United Nations ECOSOC, KSCH has impacted over 3 lakh beneficiaries across India, helping rural and tribal communities achieve economic independence while preserving their cultural and natural heritage.

Steering the Venture

As the Founder and Director of the Kolkata Society for Cultural Heritage (KSCH), Sourav plays a multifaceted role, overseeing strategic planning, project execution, and organizational growth. His leadership ensures that KSCH remains at the forefront of social innovation, sustainability, and community empowerment.

His day-to-day responsibilities include:

• Strategic Planning & Vision

• • Setting long-term goalsfor KSCH, ensuring alignment with global sustainability and development standards.
  • Identifying new opportunitiesfor community-based initiatives and partnerships.

• Project Management & Execution

• • Overseeing projects in women empowerment, sustainable tourism, renewable energy, organic farming, waste recycling, and mangrove restoration.
  • Ensuring smooth implementation of KSCH’s grassroots programs, from planning to execution.

• Community Engagement & Field Work

• • Regular visits to rural and tribal areasto engage directly with beneficiaries.
  • Understanding on-ground challengesand adapting strategies based on community needs.

• Partnership & Collaboration

• • Working with corporates, NGOs, government agencies, and international organizationsto expand KSCH’s impact.
  • Strengthening collaborations with self-help groups (SHGs), local artisans, and environmental activists.

• Fundraising & Resource Mobilization

• • Pitching KSCH’s initiatives to CSR partners, investors, and grant agenciesto secure funding.
  • Ensuring transparent financial management and effective allocation of resources.

• Advocacy & Public Awareness

• • Representing KSCH in global forums, UN consultations, and sustainability summits.
  • Spreading awareness about climate action, gender equality, and rural development through media and public engagements.

• Innovation & Sustainability

• • Introducing eco-friendly solutions such as clay water bottles, recycled paper products, and solar-powered initiatives.
  • Leading efforts to reduce carbon footprints through green energy and afforestation projects.

Sourav’s role isn’t limited to boardrooms and meetings—he actively works on the ground, interacting with communities, mentoring rural entrepreneurs, and ensuring real, lasting impact. His hands-on leadership keeps KSCH dynamic, responsive, and deeply rooted in its mission.

Every day, his focus remains on one core principle:

“Empowering people to build a sustainable and dignified future for themselves.”

The Challenges

As the Founder & Director of the Kolkata Society for Cultural Heritage (KSCH), Sourav has faced numerous challenges while working towards social empowerment, environmental sustainability, and rural development. However, his resilience and innovative approach have helped him navigate these obstacles effectively.

1. Financial Constraints & Fundraising Challenges

Challenge:

• • In the early days, KSCH was entirely self-funded, and securing financial support from donors, corporates, and government agencies was difficult.
  • Sustainable funding for long-term projects remained a hurdle.

Solution:

• • Sourav built strong partnerships with corporates (CSR programs), international organizations, and government agencies, ensuring consistent funding.
  • Diversified KSCH’s revenue streams by launching self-sustaining projects like homestays, organic farming, and eco-friendly product sales to generate income for the organization and beneficiaries.
  • Maintained transparency and impact-driven reporting, gaining credibility among investors and donors.

2. Changing Deep-Rooted Social Mindsets

Challenge:

• • Rural communities, especially in patriarchal settings, resisted change.
  • Women were often discouraged from working or making financial decisions.
  • Sustainable practices like waste recycling, organic farming, and renewable energy adoptionwere met with skepticism.

Solution:

• • Focused on awareness and capacity building, conducting training programs, workshops, and success story sharing to educate communities about the benefits of empowerment and sustainability.
  • Used a community-led approach, where successful women entrepreneurs from KSCH served as role models to inspire others.
  • Worked closely with village elders, local influencers, and government bodies to foster cultural acceptance of change.

3. Lack of Infrastructure in Rural Areas

Challenge:

• • Many villages lacked basic infrastructure like electricity, roads, and clean water, making project implementation difficult.
  • Poor market access limited economic opportunities for rural entrepreneurs and artisans.

Solution:

• • Introduced solar energy solutions, providing rural communities with street lighting and green electricity.
  • Established direct market linkages by eliminating middlemen, helping artisans and farmers sell their products profitably.
  • Partnered with government agencies and private firms to improve rural infrastructure and ensure long-term solutions.

4. Environmental & Climate Challenges

Challenge:

• • Rising climate risks, such as flooding in Sundarbans, threatened mangrove forests and rural livelihoods.
  • Pollution and plastic waste disposal remained critical environmental issues.

Solution:

• • Led mangrove restoration initiatives, planting 23 lakh saplings to combat coastal erosion and climate change.
  • Promoted plastic waste recycling and eco-friendly alternatives, such as clay water bottles, paper-pulp products, and biodegradable packaging.
  • Integrated climate resilience strategiesinto all projects, ensuring sustainability.

5. Scaling Operations While Maintaining Impact

Challenge:

• • Expanding KSCH’s initiatives across multiple regions while ensuring high impact and accountability was a major challenge.

Solution:

• • Developed a scalable model by empowering local leaders and self-help groups (SHGs) to manage projects independently.
  • Implemented digital tracking and reporting for better project monitoring and transparency.
  • Strengthened corporate and institutional collaborations, allowing for broader reach and structured growth.

Sourav’s perseverance, adaptability, and community-first approachhave been key to tackling these challenges. His philosophy is simple:

"Real change happens when we empower communities to take charge of their own progress. Every obstacle is an opportunity to innovate and create lasting impact."

Channeling Passion into Projects

Sourav’s passion for social transformation, sustainability, and community empowerment is fueled by his deep-rooted belief that real development happens when people are given the tools to uplift themselves. He channels his passion into his projects by:

1. Creating Sustainable Livelihoods for Women & Tribals

• • Sourav ensures that every project generates income opportunities rather than fostering dependency.
  • He launched initiatives like Swayamsiddha (a women-led brand for handicrafts and organic farming), homestay tourism, and poultry farming to make women financially independent.
  • Today, 4,400+ women supported by KSCH earn ₹5,000–₹10,000 per month.

1. Promoting Climate Resilience & Renewable Energy

• • Witnessing climate change impacts in Sundarbans and rural Bengal, he prioritized mangrove plantations, solar energy projects, and eco-friendly alternatives.
  • KSCH has planted 23 lakh mangrove saplings to combat coastal erosion and climate change.
  • He promotes solar-powered streetlights and clean cooking solutions in rural communities.

1. Eliminating Middlemen & Strengthening Rural Entrepreneurs

• • Sourav ensures that artisans and farmers receive direct market access by eliminating middlemen.
  • He has facilitated export orders for traditional crafts, including a $5,000 order for clay water bottles from New Jersey.
  • Collaborated with 7,000 self-help groups (SHGs) to market paper-pulp products made from recycled waste.

1. Grassroots Leadership & Community Engagement

• • He personally visits villages, mentoring entrepreneurs, training self-help groups, and working alongside community members.
  • Instead of imposing solutions, he co-creates initiatives with local stakeholders, ensuring long-term impact.

1. Scaling Impact Through Partnerships & Advocacy

• • Sourav’s vision goes beyond local impact—he actively engages in global forums, CSR partnerships, and UN consultations to scale KSCH’s initiatives.
  • KSCH, now in consultative status with the UN ECOSOC, aligns its efforts with global sustainability goals.

Sourav’s relentless drive, hands-on leadership, and unwavering commitment to social impact ensure that his passion is not just an idea but a force for tangible, lasting change. He believes:

"True empowerment is not about charity; it is about creating systems where people can stand on their own feet. When a woman earns her own living, when a village becomes self-sufficient when the environment thrives—only then does real change happen."

Rubbing Off his Enthusiasm

Sourav’s ability to inspire and mobilize people comes from his deep commitment to real, tangible change in society. His journey from a high-paying corporate job to a grassroots social entrepreneur is a powerful testament to the impact of purpose-driven work. He doesn’t just talk about change—he lives it, making his passion contagious to those around him.

Sourav’s journey exemplifies the power of commitment and grassroots action. Leaving behind a lucrative corporate career, he established KSCH with a hands-on approach that inspires change. He mentors rural entrepreneurs, visits villages, and fosters sustainable development, proving that transformation is possible through dedication.

His focus on self-reliance over charity has empowered communities. By creating direct market linkages and eliminating intermediaries, Sourav has enabled thousands of rural women, artisans, and farmers to earn sustainable incomes ranging from ₹5,000 to ₹10,000 monthly. His initiatives in renewable energy, organic farming, and eco-friendly production instill pride and ownership within these communities.

Sourav amplifies these efforts through storytelling, sharing compelling real-life accounts of rural women transitioning to financial independence. His narratives inspire action among individuals and organizations alike, leveraging talks, social media, and partnerships.

KSCH transcends being just a venture—it’s a movement inviting participation from all sectors. Corporate professionals, students, and environmentalists find opportunities to volunteer, intern, and collaborate, fostering a shared commitment to change. Through partnerships with companies like BPCL and Haldia Petrochemicals, Sourav bridges corporate social responsibility with impactful grassroots projects.

Beyond his local work, Sourav advocates for systemic change on global platforms. By addressing women’s empowerment, sustainability, and climate action, he influences policy and inspires governments and institutions to adopt long-term solutions. His efforts underscore the potential of aligning local action with global development goals.

Sourav’s philosophy is simple yet powerful:

"Change doesn’t start with big policies or billion-dollar funding—it starts with one person taking action. If you see a problem, don’t wait for someone else to fix it. Be the solution."

This mindset has inspired hundreds of volunteers, professionals, and organizations to join him in creating a more sustainable and equitable world.

Creative Solutions

Sourav sat on the edge of a broken mud wall in a remote village, watching the sun dip behind the fields. The village was silent, except for the hushed voices of women gathered under an old banyan tree. They spoke of hunger, of helplessness, of a life where dreams had no place. He picked up a lump of clay from the ground, rolling it between his fingers. An idea sparked.

"What if this clay, the very earth beneath their feet, could change their fate?"

That night, he sat with the village’s potters and sketched out a new vision—clay water bottles to replace plastic, handcrafted by women who had never earned a rupee of their own. It wasn’t just about making a product; it was about shaping self-worth, dignity, and a future. Within months, those same women who once whispered their fears under the banyan tree were standing tall, fulfilling international orders for eco-friendly pottery.

Creativity in Building a Movement

Sourav never followed a rulebook. Instead, he imagined possibilities where others saw dead ends.

• A dark village with no streetlights? He worked with companies to install solar lamps, ensuring children could study after sunset.
• Women dependent on their husbands for survival? He created Swayamsiddha, a brand where women’s handcrafted goods reached global buyers without middlemen.
• Floods and erosion destroying homes in the Sundarbans? He launched a mangrove plantation drive, turning the community into protectors of their own land.

Creativity in Overcoming Struggles

There were days when funds ran low. When people doubted him. When the scale of change seemed too vast. But Sourav believed that creativity wasn’t just about ideas— it was about adapting, persisting, and finding a way forward.

Once, when he started a poultry farming initiative for village women, the first batch of eggs failed to hatch. Instead of giving up, he spent nights watching YouTube tutorials, learning incubation techniques, and teaching the women to hatch their own future—one egg at a time.

Creativity in Personal Life

For Sourav, creativity isn’t just work—it’s how he sees the world. His love for trekking through remote villages, talking to people, and absorbing their stories fuels his vision. Each journey, each conversation, becomes a seed for something new—a project, a solution, a dream waiting to be realized. To him, creativity is the fire that keeps him moving. Not just to build something new, but to rebuild hope where it was once lost.

Staying Ahead in Social Impact and Sustainability

Sourav’s approach to making a meaningful impact is rooted in continuous learning, adaptation, and innovation. He believes that real knowledge stems from on-ground experiences, regularly engaging with farmers, artisans, women entrepreneurs, and community leaders to co-create solutions based on their evolving needs.

He actively participates in global and national forums on sustainability, rural development, and women’s empowerment. By collaborating with NGOs, CSR partners, policymakers, and climate scientists, he integrates global best practices into his work. Platforms such as UN consultations, corporate CSR meetings, and academic conferences provide him with fresh insights.

A voracious reader, Sourav follows reports from global organizations like the UN and World Bank and leverages online learning platforms like MIT OpenCourseWare to stay informed about innovations in social entrepreneurship and environmental sustainability. He also keeps up with global publications like Harvard Business Review and Stanford Social Innovation Review.

Believing in the power of partnerships, Sourav networks with social entrepreneurs, government officials, and corporate leaders to drive impactful collaborations. KSCH’s consultative status with UN ECOSOC opens doors to global strategies and funding for development projects. He also explores tech solutions through collaborations with AI-driven agriculture and climate-tech startups.

Sourav’s innovative mindset pushes him to pilot new ideas, from eco-tourism in tribal regions to bio-composting in urban slums. He encourages his team to embrace experimentation and learn from outcomes. Social media and grassroots news platforms keep him connected to policy changes, schemes, and opportunities. Additionally, he sharpens his insights by mentoring aspiring changemakers and hosting workshops, fostering a continuous exchange of fresh ideas.

By staying curious, open to new ideas, and deeply connected to both grassroots realities and global innovations, Sourav ensures that his work remains relevant, impactful, and ahead of the curve. He sums up the core philosophy behind his learning approach as:

“Change is constant, and the best way to create impact is to keep evolving. The day we stop learning is the day we stop making a difference.”

Transforming with Technology

Technology plays a pivotal role in the Kolkata Society for Cultural Heritage (KSCH), transforming how it addresses rural development and sustainability challenges. By leveraging innovative tools, KSCH has enhanced its impact, efficiency, and scalability.

Through digital platforms, KSCH empowers rural entrepreneurs by connecting them directly with customers via e-commerce and social media. This eliminates middlemen and ensures fair earnings for artisans and farmers, especially women under the Swayamsiddha brand, which thrives on online marketplaces and WhatsApp groups.

In renewable energy, KSCH has introduced solar-powered streetlights and energy-efficient stoves, reducing carbon footprints while generating 2185 kW of green electricity for energy-deprived communities.

AI and data analytics have revolutionized KSCH’s operations by enabling precise impact assessment and resource optimization. Tools like GIS mapping and drones monitor initiatives like mangrove plantations, ensuring effective afforestation.

KSCH extends digital learning opportunities through online training programs for rural communities, covering topics like business management and financial literacy. WhatsApp groups and digital classrooms facilitate real-time knowledge sharing.

In waste management, AI-powered waste segregation processes recycle plastic into sustainable products, such as clay water bottles promoted through digital storytelling.

Technology also strengthens KSCH’s fundraising and partnerships, using crowdfunding platforms and blockchain-based donation tracking to secure global support. Collaborative initiatives with CSR programs and tech companies aim to bridge the urban-rural digital divide, introducing EdTech solutions like smart classrooms in rural schools.

Technology is not just a tool for KSCH—it’s a catalyst for empowerment. By embracing digital solutions, AI, renewable energy, and online marketplaces, KSCH is transforming lives, creating economic opportunities, and driving sustainable change at scale.

Measuring Transformational Impact

Kolkata Society for Cultural Heritage (KSCH) believes that true impact is not just about numbers—it’s about real transformation in people’s lives. To ensure its projects are effective, scalable, and sustainable, KSCH uses a multi-layered impact measurement approach, combining data-driven analysis, field assessments, and community feedback.

Data-Driven Impact Assessment

KSCH uses quantitative and qualitative metricsto track progress across different initiatives:

Livelihood Programs:

• Women entrepreneurs are empowered through poultry farming, organic farming, handloom, and handicrafts.
• Increase in monthly income of beneficiaries (e.g., women earning ₹5,000-₹10,000/month through KSCH’s initiatives).
• Market reach of handcrafted products (e.g., national & international sales of eco-friendly goods).

Environmental Impact:

• Mangrove saplings planted (e.g., 23 lakh+ mangroves planted to combat climate change).
• Reduction in plastic waste through recycling & eco-friendly alternatives (e.g., clay water bottles, paper-pulp products).
• Renewable energy adoption (e.g., 2185 kW of green electricity generated for rural communities).

Education & Skill Development:

• People trained in digital literacy, financial inclusion, and sustainable farming.
• Self-help groups (SHGs) strengthened (currently working with 7,000+ SHGs).

Healthcare & Infrastructure:

• Solar streetlights installed for safer rural mobility.
• Toilets & clean water facilities built for villages.
• Ambulance service reach & medical support impact in remote areas.

Community Engagement & Feedback:

KSCH believes that impact measurement is incomplete without listening to the community.

Regular Village Meetings & Surveys:

• Conducts monthly check-ins with beneficiaries to understand their progress and challenges.
• Uses interviews & storytelling to track individual success stories and social change.

Social Audits & Third-Party Evaluations:

• Independent CSR partners, NGOs, and government bodies assess KSCH’s impact.
• Collaborates with academic institutions to study long-term social and environmental benefits.

Grievance & Suggestion Mechanisms:

• Feedback hotlines & WhatsApp groups help address community concerns in real time.

Digital & AI-Driven Monitoring:

KSCH leverages technology for accurate data collection and impact analysis.

GIS Mapping & Satellite Monitoring:

• • • Tracks mangrove growth & deforestation rates in the Sundarbans.
    • Monitors agricultural yield improvements in organic farming projects.

AI-Powered Data Analytics:

• • • Predicts economic upliftment trends based on income growth patterns.
    • Identifies gaps in healthcare, education, and infrastructure development.

Long-Term Sustainability Metrics:

KSCH’s success is measured not just by immediate benefits, but by lasting change.

Self-Sufficiency of Projects:

• • • Are women entrepreneurs able to sustain their businesses after KSCH’s initial support?
    • Are rural artisans able to sell their products independently without middlemen?

Policy Influence & Scalability:

• • • Has KSCH’s work led to the government’s adoption of sustainable practices?
    • Are KSCH’s models being replicated in other rural areas?

Behavioral & Social Change Indicators:

• • • Increased gender equality (e.g., more women in leadership roles in villages).
    • Community resilience to climate change (e.g., villages less affected by floods due to mangrove plantations).

KSCH doesn’t just measure numbers—it measures hope, dignity, and empowerment. By combining data, technology, and human stories, KSCH ensures that every initiative creates lasting, meaningful change in society.

Addressing Growth Challenges

Scaling a social enterprise like the Kolkata Society for Cultural Heritage (KSCH) presents unique challenges, from financial constraints and sustainability to community engagement and policy support. However, Sourav’s vision is rooted in strategic expansion, innovation, and partnerships to address these obstacles.

Challenge: Sustainable Funding & Financial Stability

Issue:

• • • Expanding KSCH’s impact requires continuous funding for projects like mangrove afforestation, women’s entrepreneurship, and renewable energy.
    • Reliance on corporate CSR funds, grants, and donations can be unpredictable.

Sourav’s Strategy:

• • • Diversifying Revenue Streams → Increasing self-sustaining models like Swayamsiddha (handmade products brand), eco-tourism, and recycled product sales.
    • Building Long-Term CSR Partnerships → Collaborating with corporate partners, global NGOs, and impact investors to secure multi-year funding.
    • Leveraging Crowdfunding & Social Impact Bonds → Exploring crowdfunding, blockchain-based donations, and green financing models.

Challenge: Expanding Without Losing Grassroots Connect

Issue:

• • • As KSCH scales up, maintaining deep community involvement and localized solutions becomes challenging.
    • Rapid growth may lead to a top-down approach, losing KSCH’s core value of empowering communities from within.

Sourav’s Strategy:

• • • Decentralized Leadership Model → Training local leaders and community representatives to take ownership of projects.
    • Digital Communication Tools → Using WhatsApp groups, community radio, and mobile apps for real-time engagement.
    • Continuous Field Visits & Surveys → Ensuring direct involvement in decision-making through feedback loops.

Challenge: Policy & Bureaucratic Hurdles

Issue:

• • • Government approvals, land rights issues, and regulatory compliance can slow down projects, especially in renewable energy, waste management, and afforestation.
    • Policies on rural entrepreneurship and environmental sustainability change frequently.

Sourav’s Strategy:

• • • Strengthening Government Collaborations → Partnering with State Urban Development Agency, Panchayats, and Forest Departments to align with policies.
    • Advocacy & Policy Influence → Using KSCH’s consultative status with UN ECOSOC to advocate for better policies.
    • Legal & Compliance Team → Investing in legal expertise to navigate regulations efficiently.

Challenge: Climate Change & Environmental Risks

Issue:

• • • KSCH’s mangrove restoration and renewable energy projects face challenges like rising sea levels, extreme weather, and deforestation.
    • Climate-related disruptions can affect rural livelihoods and project sustainability.

Sourav’s Strategy:

• • • AI & Satellite Monitoring for Mangrove Growth → Using GIS mapping and drone surveillance to track forest health.
    • Resilient Agroforestry Models → Promoting climate-resilient crops, rainwater harvesting, and organic farming techniques.
    • Green Innovation Partnerships → Working with tech startups & research institutions for eco-friendly, climate-adaptive solutions.

Challenge: Skill Gaps & Workforce Development

Issue:

• • • Scaling up requires a skilled workforce in rural areas, but limited access to quality education and digital skills poses a challenge.
    • Women entrepreneurs need business training and financial literacy to grow their enterprises.

Sourav’s Strategy:

• • • Expanding Digital Literacy & Vocational Training → Establishing smart classrooms and online learning programs in villages.
    • Strengthening Self-Help Groups (SHGs) → Providing business mentorship, market access, and financial inclusion programs.
    • Youth Engagement & Internships → Encouraging students, professionals, and volunteersto contribute to KSCH’s projects.

Challenge: Scaling While Maintaining Quality & Impact

Issue:

• • • Scaling too fast can lead to compromised quality and effectiveness in programs.
    • Need for standardized models without losing local adaptability.

Sourav’s Strategy:

• • • Developing Replicable Models → Creating scalable blueprints for eco-tourism, green energy, and waste management.
    • Impact-Driven Expansion → Prioritizing depth over speed, ensuring projects are sustainable before expanding.
    • Technology-Enabled Monitoring → Using AI analytics and digital dashboards to track real-time impact and ensure high standards.

Sourav’s vision is not just to grow KSCH, but to create a replicable model for sustainable development across India. By focusing on financial stability, grassroots leadership, policy advocacy, climate resilience, and digital innovation, he is ensuring that KSCH can scale without losing its impact and purpose.

An Inclusive Future Where Everyone Thrives

Sourav emphasizes that true development must be inclusive, offering equal opportunities to individuals across all genders, castes, geographies, and economic backgrounds. Through his work at the Kolkata Society for Cultural Heritage (KSCH), he ensures that no one is left behind, creating programs that embrace diversity and promote holistic growth.

Key Strategies for Inclusivity include:

• Sourav prioritizes community-led decision-making, and co-creating projects with local stakeholders by holding village meetings, women’s circles, and tribal consultations. This ensures the initiatives respect and align with local traditions, needs, and aspirations.
• KSCH emphasizes women-centred development by empowering women through initiatives such as organic farming, eco-tourism, and self-help groups. The Swayamsiddha brand connects over 4,400 women artisans to national and international markets, enabling financial independence and leadership.
• Sourav also focuses on marginalized communities, specifically Scheduled Castes, Scheduled Tribes, and vulnerable groups in regions like Bankura and the Sundarbans. Programs like the Model Village provide alternative livelihoods, such as poultry, agroforestry, and solar-powered businesses.
• KSCH works toward economic inclusivity by directly linking rural producers with buyers, eliminating exploitative middlemen. Innovations like paper pulp and clay water bottles have opened global markets for traditional artisans and potters.
• With a strong commitment to inclusive technology and digital literacy, Sourav ensures rural youth and women receive training in digital marketing, e-commerce, and finance. Smart classrooms and workshops provide them with tools to stay competitive.
• By installing solar microgrids, biogas plants, and community water systems, KSCH has improved access to clean energy and safe drinking water for remote villages, enhancing quality of life while promoting sustainability.
• To ensure effective outreach, KSCH adapts training and literacy materials to local languages and collaborates with leaders, teachers, and religious figures to bridge cultural gaps and drive acceptance.

Under Sourav’s leadership, KSCH has engaged over 7,000 self-help groups in income-generating activities. Women in tribal areas now earn ₹5,000–₹10,000 monthly, gaining independence and leadership roles. Programs like mangrove reforestation enhance climate resilience, while digital education ensures competitiveness for rural entrepreneurs.

Sourav’s inclusive philosophy not only fosters development but also empowers marginalized communities to thrive together, paving the way for a truly equitable future.

Collaborative Approach

Sourav understands that sustainable social impact requires collaboration— with corporates, governments, global NGOs, research institutions, and grassroots organizations. To scale the work of the Kolkata Society for Cultural Heritage (KSCH), he is actively building strategic partnerships across different sectors.

Key Areas of Collaboration

• Renewable Energy & Green Infrastructure

KSCH is working with BPCL and the State Urban Development Agency to modernize rural hospitals in Bengal & Odisha with solar power solutions to ensure uninterrupted healthcare access.

• Large-Scale Afforestation & Carbon Reduction

KSCH has already planted 23 lakh mangroves in collaboration with NRK Trust (London), SISK, Haldia Petrochemical Ltd., and other partners. To reach 1 crore mangroves, Sourav is seeking more CSR-backed afforestation projects and carbon credit investors.

• Women-Led Entrepreneurship & Market Access

KSCH is strengthening its Swayamsiddha brand, which empowers rural women artisans & SHGs. To expand market reach, he is exploring e-commerce tie-ups, retail distribution, and global fair-trade partnerships.

• Clean Water & Sanitation in Rural & Coastal Areas

With severe water shortages in villages, KSCH is focusing on rainwater harvesting, water filtration units, and WASH (Water, Sanitation & Hygiene) programs.

• Expanding Healthcare Access in Remote Regions

KSCH is collaborating on a well-equipped ambulance donation project for the

Sundarbans to improve emergency healthcare in the islands.

• Skill Development & Digital Inclusion

To bridge the urban-rural digital divide, KSCH is working on smart classrooms, rural fintech adoption, and online business training for artisans & farmers.

• Sustainable Alternatives to Plastic

KSCH’s paper-pulp product initiative is already gaining traction, with a $5,000 order from New Jersey and interest from the Jharkhand government. The organization is now looking to scale the production of eco-friendly packaging, clay water bottles, and biodegradable alternatives.

Future-Focused Collaboration Strategy

• Engaging more corporate CSR programs to fund large-scale, long-term social impact projects.
• Tapping into global grants & UN partnerships for climate action, women’s empowerment, and rural development.
• Building an international network of eco-tourism partners, climate investors, and ethical product buyers.
• By aligning with the right partners, Sourav is not just growing KSCH— he is building an ecosystem where sustainability, empowerment, and innovation go hand in hand.

Financial Stability while Expansion

Sourav understands that financial sustainability is the backbone of long-term social impact. While expanding the Kolkata Society for Cultural Heritage (KSCH), he has built a multi-pronged funding model that ensures stability, growth, and independence from any single source of revenue.

Key Financial Strategies for Sustainability

Self-Sustaining Social Enterprises

Instead of relying solely on grants and donations, KSCH has created income-generating projects that sustain themselves:

• Swayamsiddha (women-led crafts brand): Generates revenue by selling handcrafted products directly to national and global markets, eliminating middlemen.
• Eco-Tourism & Homestay Network: Helps rural families earn through tourism while funding KSCH’s development projects.
• Recycled Paper-Pulp & Clay Products: With orders from New Jersey & Indian state governments, KSCH reinvests profits into skill-building for rural artisans.

Corporate CSR Partnerships

KSCH collaborates with BPCL, Haldia Petrochemicals, and other corporates for afforestation, renewable energy, healthcare, and women’s empowerment projects. These CSR partnerships provide both funding and technical support.

Global & Government Grants

By leveraging its UN ECOSOC consultative status, KSCH applies for international funding in climate action, gender equality, and rural development. Additionally, Indian government schemes for solar energy, waste management, and self-help groups help finance key projects.

Carbon Credit & Green Investments

The large-scale mangrove afforestation project (23 lakh saplings planted) allows KSCH to tap into carbon credit markets, attracting investors who want to offset their emissions through verified green initiatives.

Impact Investment & Donor Engagement

KSCH is shifting towards impact investments, where funding is tied to measurable social and environmental outcomes. High-net-worth individuals and philanthropic organizations are also approached to support mission-driven projects.

Community Contribution & Revenue Sharing

To ensure sustainability, KSCH promotes a co-ownership model, where:

• Beneficiaries reinvest a portion of earnings back into community initiatives.
• Tourism and agricultural collectives contribute to maintaining infrastructure and scaling up.

The Road Ahead: Scaling Financial Sustainability

• Expanding international partnerships for renewable energy & afforestation funding.
• Increasing global market access for rural products via Amazon Saheli, Etsy, and fair-trade platforms.
• Develop a KSCH impact fund, where investors support scalable, revenue-generating social enterprises.

By balancing social enterprise, corporate partnerships, global funding, and community-driven models, Sourav ensures that KSCH continues expanding its impact while remaining financially resilient and future-proof.

Sustainable Impact Through Community Ownership

Sourav believes that real change happens when communities take ownership of their development. At Kolkata Society for Cultural Heritage (KSCH), his approach is centered on grassroots participation, ensuring that every initiative is designed, implemented, and sustained by the people it serves.

Community Engagement Strategies:

Participatory Decision-Making

• Listening First: Before launching any program, KSCH conducts village meetings, focus group discussions, and one-on-one interviews to understand local challenges, aspirations, and cultural sensitivities.
• Co-Designing Solutions: Instead of imposing external ideas, KSCH co-creates projects with community members, ensuring they feel a sense of ownership and pride.

Skill-Based Livelihood Development

• In tribal villages like Dakaiseni-Kalpaini, KSCH trains locals in organic farming, poultry, honeybee farming, and eco-tourism to help them develop self-sustaining livelihoods.
• The Swayamsiddha brand was built by training and organizing 4,400+ rural women into a self-sufficient artisan network that now earns a steady income.

Local Leadership & Volunteer Networks

• Every KSCH project is run by community champions—local leaders, women entrepreneurs, and youth volunteers who take responsibility for execution.
• 7,000+ self-help groups (SHGs) work as implementation partners, ensuring long-term impact.

Shared Economic Benefits

• The eco-tourism & homestay initiative in Kurseong, Murshidabad, and West Midnapore is entirely run by local families, ensuring that 100% of the revenue stays within the community.
• In the paper-pulp and clay bottle project, KSCH ensures producers, not middlemen, receive maximum profits, strengthening economic empowerment at the grassroots.

Community-Based Climate Action

• KSCH’s mangrove plantation projects are maintained by local coastal communities, ensuring they are both environmental protectors and financial beneficiaries.
• In areas with elephant-human conflicts, KSCH engages locals in designing solar-powered fencing solutions, blending technology with indigenous knowledge.

Youth & Digital Inclusion

• KSCH trains rural youth in digital literacy, e-commerce, and renewable energy solutions, ensuring they lead future innovations.
• By setting up smart classrooms and online business training, KSCH helps villages integrate with modern markets and global platforms.

KSCH’s engagement model ensures that communities don’t just receive aid—they lead the change. By empowering locals with skills, leadership roles, and economic opportunities, Sourav ensures that KSCH’s initiatives are deeply rooted, long-lasting, and truly transformative.

Going Digital for a Wider Reach

Sourav envisions creating a digitally empowered social enterprise to amplify engagement, awareness, and impact. Through the Kolkata Society for Cultural Heritage (KSCH), he integrates innovative digital platforms to enhance outreach, transparency, and scalability of social initiatives.

Key strategies include expanding KSCH’s Swayamsiddha brand and connecting women artisans to global markets like Amazon Saheli, Etsy, and fair-trade platforms. By eliminating middlemen and launching an e-commerce portal for eco-friendly products, artisan earnings are maximized. Mobile apps are also central to his vision, enabling self-help groups (SHGs) to track earnings, access training, and connect with mentors. KSCH is exploring a crowdfunding app to engage individuals in sponsoring impactful projects.

To spread awareness, Sourav leverages digital storytelling through platforms like YouTube, Instagram, and LinkedIn, sharing transformative community journeys. Immersive virtual reality (VR) experiences showcase eco-tourism destinations and sustainable practices. Additionally, KSCH collaborates with EdTech platforms to provide rural youth with digital literacy, e-commerce, and renewable energy training. Smart classrooms and virtual training bridge the rural-urban education divide.

Sourav also employs GIS, satellite mapping, and IoT-based tracking to monitor afforestation and optimize solar energy use. By integrating technology, he envisions a future where marginalized communities thrive, empowered by innovation and inclusivity.

With a strong digital transformation roadmap, Sourav is ensuring that KSCH’s mission reaches beyond physical boundaries—empowering communities, connecting global supporters, and driving large-scale, tech-driven impact.

The Vision for the Future

Sourav envisions the Kolkata Society for Cultural Heritage (KSCH) as a driving force for sustainable, community-led development across India. His vision is rooted in creating a self-reliant ecosystem where environmental conservation, women’s empowerment, and rural entrepreneurship thrive together.

Sourav’s plan includes transforming over 100 villages into self-sustaining “Model Villages,” emphasizing clean energy, water security, and livelihood programs. Aiming to combat climate change, he intends to plant 1 crore mangroves to protect coastal communities and absorb carbon emissions. His initiatives prioritize empowering 50,000+ rural women by integrating them into eco-tourism, organic farming, and handicraft ventures, along with expanding green energy projects like solar microgrids and biogas plants in underserved areas.

To eliminate plastic waste, KSCH promotes paper-pulp and clay alternatives, coupled with large-scale recycling. Digital inclusion remains a priority, with plans for smart classrooms, digital literacy programs, and online marketplaces for rural artisans.

Sourav focuses on scaling the “Model Village” initiative nationwide by partnering with CSR funders, NGOs, and policymakers. He plans to accelerate mangrove plantation projects and integrate carbon credit programs to fund reforestation and provide local employment.

Strengthening KSCH’s Swayamsiddha brand, he envisions expanding into e-commerce and export markets while empowering rural entrepreneurs through direct-to-consumer platforms.

Leveraging technology, KSCH plans to use AI, blockchain, and IoT solutions for climate resilience, fair-trade transparency, and smart farming. Healthcare access will be enhanced through mobile clinics and ambulance services in remote areas. Globally, KSCH’s consultative status with UN ECOSOC will help shape policies on rural empowerment and climate action.

Sourav’s ultimate goal is to build an India where every rural community flourishes—becoming the hub of innovation and sustainability. By combining grassroots efforts, green energy, and technology, he ensures KSCH’s legacy as a transformative movement for future generations.

A Thought to Live By: The Power of Resilience in Social Change

For Sourav, the words “I don’t ever give up” are not just a quote; they are a philosophy, a guiding force that shapes his life and work. This unwavering determination has been the foundation of his journey—from leaving a high-paying corporate job to building the KolkataSociety for Cultural Heritage (KSCH) into a force for social change.

At the core of this mantra is the belief in perseverance, resilience, and the power of persistence. Working in the social sector is not for the faint-hearted. Challenges come in many forms—financial constraints, bureaucratic roadblocks, societal resistance, and even self-doubt. But for Sourav, giving up has never been an option.

When Sourav first set out on his mission, he encounteredscepticism and resistance. People doubted his vision, questioning whether a former corporate professional could truly bring lasting change in marginalized communities. Yet, he refused to let doubt deter him.

• When he started his first pilot project in a Bengal village, he used his own savings to fund women-led poultry farming. The initiative faced initial failures, but he refined the model, trained the women better, and ultimately helped them succeed.
• The idea of marketing handmade products directly to consumers seemed ambitious, but instead of backing down, he worked tirelessly to eliminate middlemen, create a brand (Swayamsiddha), and secure international orders.

Each hurdle was met with relentless problem-solving and an unshakable belief that obstacles are just stepping stones to something greater.

Social work often demands years of effort before seeing tangible results. There were moments when projects didn’t take off as expected. The mangrove afforestation project, which has now planted 23 lakh saplings, started with logistical struggles, funding issues, and community scepticism. But Sourav never gave up. He personally engaged with local communities, secured partnerships, and built a movement around the initiative.

The same was true for his eco-tourism homestay project. It began with just 35 families

in scenic rural areas. Many were hesitant, fearing they wouldn’t attract tourists. Instead of abandoning the idea, Sourav trained them, connected them to travel networks, and ensured a steady income flow. Today, the project supports over 300 families and continues to grow.

Sourav’s never-give-up attitude is not just about his own resilience—it’s about inspiring communities to believe in themselves. He instils this mindset in the people he works with:

• Empowering women who once believed they had no financial independence.
• Training rural artisans to embrace digital platforms instead of relying on outdated selling methods.
• Teaching youth to lead their own businesses instead of waiting for opportunities to come to them.

For him, persistence is contagious. When people see someone who refuses to quit, they begin to believe that they, too, can rise above their struggles.

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Quote: “KSCH is a leading force in grassroots social transformation, focusing on inclusive development, economic empowerment, and environmental conservation, ensuring a better future for marginalized communities.”

The Legacy of Never Giving Up

Sourav Mukherjee’s journey proves that change is not immediate, nor is it easy, but those who refuse to give up can transform lives. His mantra—”I don’t ever give up”—is a reminder that real success lies not in never failing, but in never stopping.

1. This mindset has built KSCH into a pioneering organization, uplifted thousands of lives, and laid the groundwork for a future where sustainable social change is not just an idea, but a reality.

Stories of Change:

One of the most inspiring milestones achieved by the Kolkata Society for Cultural Heritage (KSCH) in recent times has been its mangrove restoration and livelihood generation project in the Sundarbans, which has not only helped combat climate change but also empowered local communities.

The Challenge

The Sundarbans, home to one of the largest mangrove ecosystems in the world, have been severely affected by rising sea levels, cyclones, and deforestation. The loss of mangroves meant increased vulnerability to floods, soil erosion, and declining fishery-based livelihoods for thousands of families.

KSCH’s Initiative

KSCH, in collaboration with NRK Trust (London), Haldia Petrochemical Ltd., Soroptimist International of Kolkata (SISK), and other partners, launched a massive mangrove afforestation project to restore degraded coastal areas while creating sustainable income opportunities for local women and fishermen.

• 23 lakh mangrove saplings planted to restore fragile ecosystems.
• Employment for 1,500+ local families, especially women, who are now earning
• ₹6,000-₹8,000 per month by nurturing, planting, and protecting mangroves.
• Partnerships with global stakeholders for carbon credit programs, making the project financially sustainable.
• Integration of renewable energy (solar-powered irrigation & sustainable fishing practices) to further support livelihoods.

The Impact

• Environmental Protection: The newly planted mangroves are reducing coastal erosion, improving biodiversity, and acting as a natural barrier against cyclones like Amphan and Yaas.
• Economic Upliftment: The local women’s collectives (SHGs) have started selling mangrove-based honey, organic crops, and eco-tourism services, diversifying their income sources.
• Recognition & Scaling: KSCH’s model is now being studied for replication in other vulnerable coastal areas, and the Jharkhand government has expressed interest in adopting similar initiatives.

2. One of the beneficiaries, Rina Das, a 38-year-old widow from the Gosaba block of Sundarbans, shared her transformation:

“Before this project, I depended on irregular fishing work, and cyclones would leave us devastated. Now, I am part of a team that nurtures mangroves. I not only earn a steady income but also feel proud that I am protecting my land and my children’s future.”

This success is a testament to KSCH’s mission—using nature-based solutions for social empowerment and environmental resilience. Sourav Mukherjee envisions scaling this impact further, ensuring that KSCH continues to be at the forefront of sustainable development in India.

3. Transforming Dakaiseni-Kalpaini into a Model Village with Community Involvement

The Challenge

• Dakaiseni-Kalpaini, a forest-fringe tribal village in Bankura, West Bengal, faced severe socio-economic challenges.

No street lighting, leading to frequent human-wildlife conflict (mainly with elephants).

• Lack of access to clean drinking water forces villagers to rely on unsafe sources.
• Limited livelihood opportunities, resulting in migration and extreme poverty.
• Poor sanitation and healthcare facilities, affect overall well-being.

KSCH’s Approach: Community-Led Development

Rather than implementing a top-down development model, the Kolkata Society for Cultural Heritage (KSCH), under Sourav Mukherjee’s leadership, worked hand-in-hand with the villagers to design solutions that they wanted.

• Solar Street Lights Installed – KSCH introduced solar-powered streetlights to improve night-time safety and prevent wild elephant attacks.
• Livelihood Programs Launched – Women Self-Help Groups (SHGs) were trained in organic farming, poultry, and handmade products, creating sustainable income sources.
• Access to Clean Water – KSCH installed community water filters and advocated for rainwater harvesting systems to ensure a safe drinking water supply.
• Sanitation & Health Infrastructure – Toilets and waste management systems were set up, significantly improving hygiene and reducing diseases.

The Impact: A Community-Driven Transformation

• Empowered Women Entrepreneurs → Over 200 women are now earning between

₹5,000-₹10,000 per month through organic farming and craft-making.

• Increased Safety & Reduced Wildlife Conflict → The solar lights have drastically reduced human-elephant encounters, ensuring safer nights.
• Improved Health & Hygiene → Access to clean water and toilets has led to better sanitation and reduced disease outbreaks.
• Revival of Local Economy → Many villagers, who had migrated due to lack of jobs, have returned to start micro-businesses.

4. One of the most heartwarming transformations is Meera Munda’s journey.

“Before, I struggled to earn even ₹2,000 a month, and my children often fell sick due to dirty water. Now, I run a poultry business and sell organic vegetables. I am confident my children will have a better future.”

Dakaiseni-Kalpaini is now on its way to becoming a model village, proving that true development happens when the community is at the heart of change. KSCH continues to replicate this community-driven model across other rural and tribal areas in India.

5. Reviving Sundarbans Potochitro

Kolkata Society for Cultural Heritage (KSCH) has been instrumental in reviving the traditional art of Patachitra in the Sundarbans, ensuring both cultural preservation and sustainable livelihoods for women artisans. This initiative addresses the economic vulnerability of rural women while breathing new life into a centuries-old artistic tradition.

KSCH collaborated with local Patachitra artists to provide skill enhancement training, incorporating contemporary themes without losing the essence of traditional storytelling. Women artisans were empowered through capacity-building workshops, market linkages, and digital exposure, enabling them to showcase their artwork beyond local fairs to national and international platforms.

Additionally, KSCH facilitated eco-friendly production methods, ensuring that the materials used remained sustainable and locally sourced. This initiative not only revived the heritage of scroll painting and folk songs but also provided women with stable income opportunities through exhibitions, online sales, and collaborations with designers and corporate gifting sectors.

By integrating tradition with modern opportunities, KSCH has successfully turned Patachitra into a sustainable livelihood option, fostering financial independence for women while preserving the rich cultural heritage of the Sundarbans.

Derrydean Dadzie is a seasoned technology entrepreneur, digital transformation consultant, and policy advisor. Over almost two decades, he has become a respected leader and visionary in technology and fintech. He champions innovation and societal transformation through groundbreaking initiatives and influential roles, advancing research commercialisation, digital transformation, and fintech. His work bridges technology and purpose, delivering lasting impact across communities, businesses, and ecosystems. For Derrydean, every day is a renewed quest to answer the question: How do we create a society better than yesterday?  

The Formative Years

Derrydean’s professional journey has been an exciting blend of discovery, impact, and the persistent pursuit of something bigger than himself. Growing up, he was fascinated by how systems work — how small, interconnected pieces can create something transformational. That curiosity became a driving force in his career and his faith in the power of technology to change lives. 

At DreamOval, which he co-founded in 2007, his team was pushing boundaries before digital transformation became the buzzword it is today. One of the company’s major milestones was creating Slydepay, now known as Kowri, a platform that revolutionised digital payments in Ghana and Africa. It wasn’t just about convenience; it was about inclusion—about giving people and businesses access to a digital ecosystem that was previously out of reach. But his work didn’t stop there.

Derrydean has always been drawn to solving big, systemic challenges. That led him to projects like CocoaLink, where mobile technology was used to support tens of thousands of cocoa farmers, or Motech, which delivered life-saving health information to mothers in rural areas. And then there was the paperless port project, which digitised Ghana’s port operations, cutting through layers of inefficiency and opening up incredible economic opportunities. In the banking sector, he has helped drive operational transformation, making financial systems more agile, accessible, and responsive.

“These experiences taught me something fundamental: technology isn’t just a tool; it’s a force. It can empower, uplift, and drive progress—not just for individuals but for entire communities, industries, and economies. I wanted to do more than deliver one-off solutions. I wanted to create a space where innovation could thrive consistently and purposefully, where big ideas could become real-world solutions that solve real-world problems. That’s what inspired me to start Heritors Labs,” says Derrydean.

The Innovation Hub

Heritors Labs is, at its heart, a place where innovation thrives. Derrydean likes to think of his team as more than just a technology company. Heritors is a hub for creativity, a home for bold ideas, and a partner to organisations that want to transform how society works with groundbreaking ideas, better serve their customers, and create sustainable growth. It sits at the intersection of technology, research, design, and business strategy, crafting solutions that don’t just meet needs but anticipate them.

Heritors Labs’ services are diverse, but they’re all connected by one central mission: to take ideas from minds to market and projects to prosperity. It specialises in digital transformation, research and innovation commercialisation, software engineering, and e-commerce. At the core of everything the company does is the belief that technology should empower — not complicate — lives and businesses.

One of Heritors’ flagship offerings is SMARTQORE, a low-code digital transformation platform that’s helping businesses rethink what’s possible. SMARTQORE enables organisations to build complex, scalable applications without the traditional cost and complexity of development. It’s designed to simplify operations, automate workflows, and create smarter user experiences. Whether it’s powering digital platforms for enterprises or streamlining processes for startups, SMARTQORE allows organisations to innovate at speed and scale.

In e-commerce, Heritors Labs‘ work with Ordabl stands out. It’s not just an online platform; it’s a way to make life more accessible for people. What makes Ordabl special is its focus on affordability, with people at its core. Features like the buy now, pay later model ensure that individuals and families can access the goods and services they need without financial strain. This approach reflects the belief that commerce should empower communities and foster dignity. For Heritors Labs, e-commerce isn’t just about transactions—it’s about creating opportunities and improving lives.

In the field of research and innovation commercialisation, Heritors Labs helps bridge the gap between bold ideas and practical outcomes, taking groundbreaking research and turning it into real-world solutions. Whether it’s through developing frameworks for innovation ecosystems, building platforms that support commercialisation, or connecting innovators with markets, its focus is always on creating value that lasts. It’s about ensuring that the great ideas born in labs find their way into businesses, communities, and lives.

Initial Challenges

When Derrydean started out as an entrepreneur in the early 2000s, the environment posed significant challenges, from minimal internet infrastructure to a market that undervalued local digital solutions. His team optimised limited resources, invested in creative problem-solving, and strategically partnered to access available infrastructure. Proving their worth through results, they built relationships with clients who began to value local partnerships.

Talent acquisition was tough; sohe and his team would train individuals from scratch only to see them poached by bigger companies. This led to the creation of systems that emphasised culture and knowledge sharing, positioning talent development as a long-term investment. Funding was another hurdle, prompting him to bootstrap and ensure each project brought new opportunities.

“Navigating a politically influenced economy required focusing on core values and building a reputation for integrity and excellence. Despite these challenges, resilience, innovation, and a long-term vision have been key. The improved internet infrastructure and growing digital adoption now position us for sustained success. Each obstacle has shaped my business approach and leadership, making the journey deeply rewarding,” he says.

Factors for Success

Heritors Labs’ success hinges on a few core principles. Its vision is to transform everyday activities and make lives smarter by creating thriving ecosystems in all thinkable sectors. Empathetic innovation guides the company, ensuring people-centric solutions that deliver real value to businesses and communities. Its culture is pivotal, focusing on experiences that foster better outcomes for people, systems, and communities. Execution is key, and it excels at turning complex problems into scalable solutions with real-world impact. Most importantly, its people drive its success. It invests in resourcing and equipping its team, providing the tools, training, and opportunities to excel. This focus on development fosters a strong culture of ownership, aligning with Heritors’ mission and building a lasting legacy for future generations.

Staying Ahead

Heritors Labs thrives by focusing on mindset, people, and connections. With a culture of curiosity and adaptability, it not only keeps up with but also sets the pace of industry changes. Staying deeply connected to communities fuels empathetic innovation, ensuring its solutions are impactful and valued. Collaboration with researchers, policymakers, and industry leaders helps the team stay ahead and shape the industry’s direction. Derrydean’s relentless focus on research and development pushes boundaries and brings bold, practical ideas to life. 

“Our people are at the core, and we invest heavily in their growth, providing tools, training, and freedom to excel. This combination of mindset, community, collaboration, R&D, and talent, keeps us ahead, ready to meet today’s challenges and shape tomorrow’s opportunities,” he says.

The Approach to Innovation

For Derrydean, innovation is about constantly asking, how can we move this state another notch? It’s not just about solving problems — it’s about reimagining possibilities. He has a concept he calls ‘Nth-Dimension Thinking’, where he challenges himself and his team to look beyond the current dimension, to go from 3D to 4D to 5D and beyond. It’s about never settling for the status quo, always asking, what’s next?

This mindset is at the core of everything that’s done at Heritors Labs. It’s how they approach building solutions — whether it’s SMARTQORE helping businesses automate and innovate faster, or Ordabl rethinking affordability and accessibility in e-commerce. Every service they deliver is guided by the belief that they can push beyond the obvious, moving the needle for their clients and the communities they serve.

The importance of innovation is clear — it’s what keeps Heritors relevant, impactful, and ahead of the curve. Here, innovation isn’t just a practice; it’s a way of thinking. It drives the team to question, to experiment, and to create solutions that don’t just meet expectations but redefine them. This ensures that their work doesn’t just make an impact — it sets a new standard for what’s possible.

Meeting Client Expectations

At Heritors Labs, solution creation is a collaborative journey with the clients. The team immerses itself in their world, asking insightful questions to deeply understand their needs, challenges, and goals. Their approach is innovative yet thoughtful, ensuring smooth transitions and client confidence. They emphasise templating critical processes for repeatability, standardisation, and alignment with best-in-class models. Balancing agility with thoroughness, they anticipate future needs, creating future-proof solutions. Their commitment to empathy, understanding, and excellence drives them to exceed expectations, delivering impactful solutions that position clients for long-term success.

Keeping the Team Motivated and Ensuring Professional Growth

At Heritors Labs, team motivation begins with clarity. The core team connects each individual’s contributions to the company’s transformative vision, fostering natural alignment. Derrydean makes sure to invest in the team through tools, training, and growth opportunities, promoting innovation. Heritors Labs’ culture of ownership gives autonomy to lead and take risks, with a fail-safe environment for learning from mistakes. Recognising achievements and maintaining open communication ensures everyone feels valued and connected. This balance of trust, empowerment, and vision keeps the team deeply motivated and drives Heritors Labs forward.

Leadership is fostered through hands-on experience and active participation in critical meetings and challenges. This approach builds confidence, sharpens problem-solving skills, and develops leadership grounded in real-world experiences. The team is challenged with complex problems, and also equipped with tools, mentorship, and knowledge to thrive, fostering resilience and decision-making skills.

“Our ’leader of the week’ model ensures everyone, from the CEO to the janitor, can shape operations and solve everyday challenges, embedding leadership across all levels. Continuous development through training programs, courses, and mentorship ensures our team is prepared for the future. Personal mentoring is key, sharing lessons and guiding growth. By involving everyone in meaningful work, challenging them, and investing in their development, we cultivate leaders ready to shape the future,” emphasises Derrydean.

Impact of Emerging Technologies

Emerging technologies like AI and automation have transformed Heritors Labs, reshaping its perception of possibilities. It leverages these technologies for efficiency and innovation, embedding them into the organisation’s core processes. By developing AI-powered tools, Heritors helps researchers and innovators navigate markets and value chains, enabling seamless transitions from labs to markets. Its solutions empower institutions to evolve faster, solve problems effectively, and make transformative decisions. Emerging tech isn’t just a tool — it’s the foundation of Heritors Labs’ approach, driving it to anticipate, innovate, and deliver. This forward-thinking mindset ensures it creates impactful solutions that address today’s challenges and open up new future possibilities.

The Vision

Derrydean’s vision for the next five years is ambitious: expand Heritors Labs globally and become a leader in innovation and transformative tech solutions, creating meaningful impact. The company aims to commercialise African research, scaling it globally to build vibrant research economies, bridging value chain gaps and creating livelihoods.

Global expansion is key to identifying impactful markets and driving transformative innovation. Heritors Labs helps organisations and communities move from labs to markets with groundbreaking yet practical solutions. Building ecosystems through partnerships with businesses, academia, and policymakers, amplifies its impact.

People are central and Heritors will invest in talent and leadership development within the organisation and communities. Strengthening R&D capabilities will ensure it stays ahead of trends and meets emerging needs.

“Our goal is to scale impact, empowering organisations, creating enriching livelihoods, and transforming lives. The next five years are about building a future I’m excited for,” concludes Derrydean.

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A Quote to Live By:

One quote that has always resonated deeply with me is, “The best way to predict the future is to create it.”

It’s a constant reminder that while the future may feel uncertain, we have the power to shape it. For me, this is the essence of leadership and innovation — taking bold steps today to build a future that reflects our vision. Whether it’s through the solutions we create, the people we empower, or the ecosystems we nurture, this quote serves as a guide to stay proactive, purposeful, and forward-thinking. It’s not just about waiting to see what happens; it’s about making it happen.

Thoughts on the Future of Technology and Innovation

The future of technology offers infinite possibilities, dissolving boundaries between the physical, digital, and biological realms. As a futurist, I believe it’s defined by using technology to transform lives meaningfully and sustainably. At Heritors Labs, we embrace “Nth-dimension thinking” — constantly pushing boundaries while deeply understanding the needs of people and ecosystems.

We’re not just leveraging technologies like AI and automation; we’re reimagining their potential. Our AI-driven tools help researchers and innovators navigate value chains and accelerate from labs to market, shaping new paradigms. Empathetic innovation is embedded in every solution, ensuring they are human-centred and advanced.

Collaboration is vital, and we partner across industries, academia, and governments to shape the future. We invest in our people, equipping them with the mindset and tools to lead in this evolving landscape. At Heritors Labs, we’re not just preparing for the future — we’re building it, creating solutions that anticipate what’s coming and empower people and institutions to achieve more, leaving an enduring legacy.

This forward-thinking approach ensures we remain at the cutting edge, making a real impact on the world.

Derrydean’s advice for Business Leaders to Scale their Companies

Start with a vision. Set it vast — so vast that it exceeds your lifetime. A strong vision serves as your north star, anchoring and guiding you even when the path gets unclear. Scaling is a journey, and you must navigate it relentlessly, staying nimble and adapting as circumstances change. The tech world moves fast; your ability to adjust while holding onto your core vision is what will set you apart.

Next, document and template. Many leaders underestimate the power of writing things down. Your culture, your operations, your aspirations — capture them in words and frameworks. Writing your reality, or even your ambition, has a way of manifesting it. It gives clarity to your team, consistency to your operations, and scalability to your business.

Then there are people — your most valuable asset. The right team can take you from zero to a hundred; the wrong team can bring you from a hundred to zero. Invest in your people, empower them, and make them feel part of the vision. With the right talent, you can create something out of nothing, but without it, even the best plans will falter.

Finally, focus on partners. Your partners want to be part of the journey — don’t ghost them. Scaling is not just about celebrating wins; it’s about navigating challenges transparently. Share your highs and your lows, your successes and your failures. Many partners value a transparent failure over an opaque success because it fosters trust and helps them support you better. Scaling isn’t just about the destination; it’s about building a journey others want to walk with you.

Lead with vision, empower your people, and nurture your partnerships. Scaling is never easy, but with the right focus and commitment, it’s not just possible — it is transformative.

Quote: "At the core of our vision is a simple belief: success should be generational. The work we do today should resonate far beyond us, creating opportunities and successes that ripple through time, touching lives and transforming futures."

Quote: “My professional journey has been a mix of grit, vision, and an unshakeable belief that Africa has what it takes to lead on the global stage.” 

Quote: “We’re not just participants in this digital revolution; we have the creativity, resilience, and ingenuity to shape it.”

Read full magazine: Africa’s 5 Most Empowering Business Leaders to Follow in 2025

As urban areas grow increasingly crowded, the demand for efficient and sustainable parking solutions becomes critical. Technology-driven parking systems can revolutionize the way we manage space, reduce traffic congestion, and cut down carbon emissions caused by vehicles idling in search of parking. These smart solutions, powered by innovations like real-time data, AI, and automation, streamline parking operations, enhance user convenience, and optimize the use of available infrastructure. By embracing technology, cities can create more livable spaces while addressing the evolving challenges of urban mobility.

Leading the charge in this transformative space is Mohamed Hediya, Managing Director of Limitless Parking. With a vision for smarter cities, Mohamed has combined his expertise in technology and project management with a passion for innovation to pioneer advanced parking solutions. Under his leadership, Limitless Parking leverages cutting-edge technologies like real-time data analytics and AI to tackle the challenges of urban parking. By reimagining how cities manage parking, Mohamed is not only enhancing convenience for users but also contributing to more efficient, sustainable urban environments. His work is shaping the future of mobility, one parking space at a time.

Mohamed has earned prestigious certifications such as Member of the British Computer Society (MBCS), Chartered IT Professional (CITP), and Project Management Professional (PMP). Under his leadership, Limitless Parking is redefining the future of parking by integrating cutting-edge technologies and sustainable practices to address modern urban challenges.

Stepping into the World of Entrepreneurship

Mohamed‘s professional journey has been one of both learning and innovation. With a background in technology, he has always been fascinated by how new solutions can disrupt traditional industries. The idea of solving complex problems through technology is what inspired him to leap into entrepreneurship. Starting Limitless Parking allowed Mohamed to take control of his vision, focusing on the parking industry, which, though vital to urban living, often lacks efficiency and innovation. He wanted to create a solution that would simplify and modernize parking for both users and providers, which led to the development of Limitless.

A Forward-thinking Company

Limitless Parking is a technology-driven company focused on revolutionizing the parking experience through innovative, AI-powered, and ticketless solutions. The Limitless Ticketless Parking System was inspired by the frustration and inefficiency Mohamed personally encountered with traditional parking methods. He realized that technology, particularly AI, could automate and simplify the process, providing a seamless experience for users while reducing operational costs for parking providers. Since its inception, the system has evolved to include advanced features such as real-time parking availability, automated billing, and integrated payment systems, with plans for future innovations in the pipeline.

By integrating advanced technologies, Limitless Parking aims to create seamless, efficient, and secure parking systems that cater to the needs of individuals and businesses alike. With a strong focus on sustainability and user convenience, the company is shaping the future of urban mobility and infrastructure.

From Challenges to Convenience

One of the biggest challenges for Mohamed initially was overcoming scepticism about Limitless Parking’s system’s reliability and security. Parking management has traditionally been manual, and moving to a fully automated, ticketless system was a big shift. To overcome this, his team conducted rigorous testing, gathered feedback from early adopters, and refined their system based on real-world usage. Another challenge was ensuring seamless integration with existing infrastructure, which required working closely with city planners and parking operators to ensure compatibility with various parking environments.

With time and under Mohamed’s able leadership, Limitless has reached several significant milestones, including the successful deployment of its Ticketless Parking System in multiple locations across Dubai. It has achieved positive feedback from both end-users and parking operators, with improvements in parking efficiency and user satisfaction. Additionally, the company has expanded its technology offerings to include AI-based analytics for parking management, which has set it apart from traditional parking solutions.

Innovative Solutions 

The Limitless Ticketless Parking System is unique in that it eliminates the need for physical tickets and barriers. Users can enter and exit parking areas without stopping, and payments are automatically processed via its app or linked payment methods. Real-time availability updates ensure users can easily find parking, reducing time spent searching for a spot. Additionally, the system integrates seamlessly with mobile devices, offering a smooth, contactless experience from start to finish.

“Our mission at Limitless is to redefine the parking experience by utilizing cutting-edge technology to simplify parking management, improve user experience, and create more efficient urban environments. We envision a future where parking is fully automated, convenient, and integrated into the smart city infrastructure,” says Mohamed.

By removing the need for physical tickets and automating payments, Limitless Parking provides a hassle-free experience for users. Its system also helps parking providers optimize space usage, reduce congestion, and increase revenue by offering real-time parking availability data. These smart-systems cater to diverse sectors, including retail, hospitality, healthcare, and urban infrastructure, addressing unique challenges like high traffic volumes and limited parking availability.

Integrating Parking and Secure Technology

Limitless Parking leverages AI and machine learning to predict parking availability, optimize space allocation, and enhance user experience. Its AI algorithms analyze traffic and parking data in real time, enabling its system to dynamically adjust parking rates, predict demand, and guide drivers to available spots efficiently. It also uses AI to continuously improve the user interface and experience, ensuring its solutions stay intuitive and user-friendly.

At Limitless, data security is a top priority. It employs end-to-end encryption for all transactions and uses secure servers to store sensitive information. Its platform is compliant with global data protection regulations, including GDPR. It also employs regular security audits and works with cybersecurity experts to ensure its systems are resistant to potential threats. “Users can trust that their personal and payment information is safe with us,” ensures Mohamed.

Urban Efficiency for the Future

Recently, Limitless Parking has focused on expanding its presence outside of Dubai. It has partnered with cities in the UAE and the GCC region to deploy its systems in more parking facilities, including malls, airports, and commercial centres. Additionally, Mohamed is exploring partnerships with smart city initiatives to integrate Limitless Parking’s technology into the broader urban infrastructure, making parking an integral part of the smart city ecosystem.

The future of parking technology is in smart, automated systems that are seamlessly integrated into urban environments. Mohamed sees Limitless Parking playing a pivotal role in shaping this future by continuing to innovate and develop technology that enhances user experience while helping cities manage their resources more efficiently. 

“With advancements in AI, IoT, and mobile connectivity, parking will become faster, more efficient, and more eco-friendly. Limitless aims to be at the forefront of this transformation, driving the industry toward a ticketless, fully automated parking experience,” he concludes.

Quote: “Success is not the key to happiness. Happiness is the key to success.” – Albert Schweitzer. – This quote reminds me that true success comes from enjoying what you do and making a positive impact along the way.”