Author: CIO Times

Creating meaningful and lasting connections, especially with a life partner, is crucial for a fulfilling life. Such relationships provide emotional support, companionship, and a sense of belonging. They help navigate life’s challenges and celebrate its joys, contributing to mental and emotional well-being. A deep connection with a life partner fosters growth, mutual respect, and shared dreams, creating a stable foundation for a happy and balanced life.

Cohen Gray Connections is a premier matchmaking service dedicated to creating meaningful and lasting connections for discerning individuals. Founded by Hayley Hurst, the company specializes in providing elite matchmaking services that go beyond traditional dating methods. By focusing on compatibility, shared values, and personal preferences, Cohen Gray Connections ensures that each match is carefully curated to meet the unique needs of its clients. Their personalized approach and commitment to excellence have made them a trusted name in the world of high-end matchmaking.

From Sales to Souls

Hayley Hurst is the dynamic founder of Cohen Gray Connections, a premier matchmaking service. She has seamlessly transitioned from her sales career to the world of elite matchmaking. Her journey is marked by a commitment to excellence, empathy, and a deep understanding of what it takes to build lasting relationships. Hayley’s expertise and dedication have been crucial to her growth in the matchmaking industry and to guiding clients toward fulfilling and compatible partnerships.

Hayley has always loved sales, customer service, and client interaction. Talking with clients has always been enjoyable for her. When she became a mom, she needed to pivot and work remotely, which led her to discover the matchmaking industry. From that point on, she fell in love with it and knew she would never leave this industry. 

“I couldn’t believe I had found a job that allowed me to work from anywhere, while also enjoying the clientele that I adore, and helping to improve someone’s life by finding them a partner. I was hooked from that moment on,” says Hayley.

As the Founder, Hayley brings over a decade of high-end retail management experience, excelling in customer service and styling advice. Her knack for connecting people led her to matchmaking, starting with her first job of helping clients enhance their online profiles. 

With years in the matchmaking industry and a certification from the prestigious Global Love Institute, formerly The Matchmaking Institute, Hayley now excels in traditional matchmaking, leading her team with a focus on exceptional service and detail. Motivated by her late father’s support, she founded Cohen Gray Connections, embodying his entrepreneurial spirit. The name “Cohen Gray” is a tribute to the middle names of Hayley’s beloved children, symbolizing the best aspects that arise from true love.

Finding the Perfect One

Cohen Gray Connections excels at providing confidential and reliable matchmaking services for individuals. 

Its clients, often leading bustling lives, turn to Hayley and her team for expert guidance and personalized matchmaking tailored to their unique needs. They pride themselves on their commitment to discretion, white-glove service, and meticulous attention to detail, ensuring a smooth and fulfilling path to finding love. 

Cohen Gray Connections doesn’t just facilitate introductions—it creates meaningful, lasting relationships through an elite and discreet process. While it serves clients from diverse backgrounds, it has particular expertise in matching individuals seeking Jewish partners.

What sets Cohen Gray Connections apart is its strong emphasis on client service and its ‘white glove approach’. Hayley is committed to working only with clients whom she sincerely believes she can help achieve some form of success, as success varies for each individual. She goes above and beyond for every client she takes on, and often develops genuine friendships with them. This personal connection makes the search process easier because Hayley deeply understands what they are looking for. 

More than Matchmaking

The vision and mission of Cohen Gray Connections have always centered around going the extra mile for the clients. It serves clients across the USA and Canada, helping them navigate the complex landscape of modern romance. Additionally, prospective clients can join its extensive and complimentary database, giving them access to its exclusive community of singles.

Hayley’s primary concern is ensuring that clients feel valued, heard, and understood. Given their significant investment in the search for love, she wants them to feel that their hard-earned money is well spent. The biggest challenge she faced initially was taking a leap of faith and believing in herself to pursue this venture independently. Having worked in the industry for a few years before branching out on her own, she encountered both supporters and skeptics. However, she knew deep down that this was her calling and that she was meant to be in this industry. 

“I won’t deny that thoughts of failure occasionally surface, but I strive to quickly dismiss them and trust that I am exactly where I need to be,” she says.

As Hayley looks to the future, client satisfaction will remain her top priority. She is committed to working with only the number of clients to whom she can genuinely dedicate the attention they deserve. She will never lose sight of the importance of client satisfaction. She maintains frequent contact with her clients to ensure they are aware of the efforts being made, providing constant updates so they are always informed about the process. 

Relying on her Instincts

Hayley’s primary strategy for building strong relationships with her clients begins with trusting her instincts during the introductory call. As a matchmaker, being fully invested in her client’s success is crucial. During the intro call, she makes it a priority to get to know the client deeply and understand what they are seeking in a match. If her instincts indicate that she can genuinely help this person, she commits to doing whatever it takes to achieve a successful outcome. 

“This dedication is why I don’t accept clients solely for financial gain; I genuinely strive for a successful and fulfilling experience for each client. Once I am committed and the process begins, that’s when the friendship develops and the strong relationship is truly established,” explains Hayley.

Relations in Time of Technology

Technology is certainly not Hayley’s strong suit, but she recognizes its importance, particularly with the rise of AI tools, and online dating apps in the industry. To address this, she seeks support and hires the right experts. She is constantly reaching out to others for guidance and insight into the latest updates and technologies to ensure she remains informed and her work stays relevant. 

Hayley points out that while technology can enhance the processes, clients still crave the personal touch and connection that a matchmaker provides. “Clients are inviting us into the most personal aspects of their lives, and it’s crucial to have someone who is genuinely invested in their journey to find love. Developing a personal relationship with clients paves the way for a successful and meaningful matchmaking experience,” she emphasizes.

Hayley has worked with dating apps and sites for a few years and recognizes their value, especially if one is marketing oneself effectively and understands how their algorithms work. For those on a tight budget, online platforms can be a great option. However, what sets a traditional matchmaker apart is the personal touch and comprehensive vetting process they offer. In-person matchmaking allows for thorough screening, providing a layer of assurance that online platforms may lack—people can easily present an idealized version of themselves online. Another wonderful aspect of the matchmaking industry is its collaborative spirit. Matchmakers often work together, sharing databases and resources to achieve the common goal of finding love for their clients. This cooperative approach enriches the process and increases the chances of success. 

The Trends in the Industry

Hayley anticipates a growing trend in clients seeking the traditional approach of human connection offered by matchmakers. As AI and online dating platforms become increasingly prevalent, she believes clients are yearning for a more human-centred approach. While she recognizes and appreciates the immense benefits AI offers across various industries, when it comes to matters of the heart, the personal touch is indispensable. That’s why, at Cohen Gray Connections, nurturing strong relationships with their clients is, and always will be, the cornerstone of their business. 

“We believe that connecting on a personal level is crucial to truly understanding and fulfilling our clients’ desires for love and companionship,” says Hayley.

A Memorable Match

One of Hayley’s most memorable matches happened long before she officially became a matchmaker. It was during the Jewish holidays at a family friend’s house when she met an incredibly special and lovely woman. As they talked, Hayley couldn’t help but think about how perfect she would be for one of her closest male friends at the time. 

Hayley called her friend immediately and told him, ‘You have to meet this woman; there’s just something about her that’s perfect for you.’ To her delight, they met that very night and ended up spending the whole evening talking. 

Two years later, they were married. This story is particularly close to Hayley’s heart because it happened before she even knew matchmaking existed and would become her career. 

“It was a serendipitous moment that hinted at the path I was meant to follow. And yes, they are still happily married today, which is a wonderful reminder of meant to be for me,” she says.

For the Young looking for Partners

Hayley often tells young clients who are beginning their search for love to picture themselves in 20 years. 

“Focus on the qualities and values that will still matter to you in the long run. It’s easy to get caught up in aspects that may fade over time. Although physical attraction plays an important role in relationships, it’s essential to recognize that appearances can change. What’s more important is ensuring you can still laugh, talk, and connect with your partner on a deeper level. Choose someone you can grow and evolve with, as one common issue that leads to divorce is when people don’t grow together. If you envision becoming a parent, select someone whose character you admire and would be proud to have your children call mom or dad. Ultimately, a person’s true emotional connection with you is the most crucial element in a lasting relationship,” she advises.

Plans Ahead

Hayley’s vision for the future of Cohen Gray Connections is to continue its growth while maintaining the boutique feel that defines the company. She wants to always remember the beginnings and the dedication they’ve put into achieving client success. 

“As we expand, my top priority will be ensuring that both our clients and staff feel valued and appreciated. I am genuinely excited about what the future holds and can’t wait to see where we will be in the next five years. To achieve this vision, I am focusing on the present, ensuring that we give 100% every day. I want our growth to happen gradually and organically,” she concludes.

Quote: ‘If grass can grow through cement, love can find you at every time in your life.’ – Cher

Quote: “Don’t compare yourself with other people; compare yourself with who you were yesterday.” – Jordan Peterson.

Quote: “When we cultivate a genuine connection with you as your matchmaker, we naturally come to understand your values, goals, and aspirations. This understanding empowers us to expertly connect you with a truly compatible partner.”

Check Digital Version

With a strategic, forward-thinking approach to leadership, underpinned by a deep commitment to leveraging technology for educational and operational excellence, Andiswa Zanele Msi leads North-West University(NWU) as its Director of IT: Academic, Office & Workplace Solutions. 

She is dedicated to pushing the boundaries of what can be achieved through digital innovation, ensuring that NWU maintains a competitive edge in the rapidly evolving higher education landscape. Her role is to not only manage and lead but also to inspire and transform, driving both technological and cultural shifts that foster a robust, innovative, and secure academic environment.

Diverse Roles in a Prolific Career

Over the years, Andiswa has also played many advisory roles across various industries, where her insights have helped shape IT governance frameworks and digital strategy implementations. These experiences have not only enriched her professional expertise but also enhanced her ability to lead diverse teams and manage complex, multi-dimensional projects that span technological, academic, and business domains.

Her career has been marked by substantial experience as a business owner and marketing strategist. This background endowed her with a robust entrepreneurial spirit and a deep understanding of market dynamics, enabling Andiswa to implement innovative solutions that address both immediate operational needs and long-term strategic goals. Her expertise in marketing and strategy has been instrumental in developing and leading several high-impact projects, programs, and portfolios that have significantly transformed business operations and driven growth.

Andiswa’s involvement in technology extends into several prestigious roles outside her direct professional commitments. She represents NWU on the Artificial Intelligence Working Group for the Digital Education Council and is an active faculty member of HEITSA. She also holds a seat on the NWU Senate, contributing strategic insights that shape the governance and future direction of the university. Furthermore, she participates in multiple working groups focused on key areas such as teaching and learning, research and innovation, and workplace productivity optimisation.

Cybersecurity is another critical area of her expertise. With numerous advanced courses in cybersecurity and cyberintelligence under her belt, Andiswa leads initiatives to bolster NWU’s defences against the evolving landscape of digital threats. This specialisation is complemented by her ongoing scholarly pursuits in digital transformation and the ethics of artificial intelligence, preparing her to tackle complex ethical dilemmas and technological challenges in the digital age.

The Institute

The North-West University (NWU) is a higher education institution in South Africa, known for its multi-campus structure and commitment to academic excellence, innovation, and social responsibility. With campuses in Potchefstroom, Mahikeng, and Van der Bijlpark, NWU offers a wide range of undergraduate, postgraduate, and research programs in fields such as education, health sciences, engineering, business, and natural sciences.

North-West University (NWU) stands as a beacon of higher education in South Africa, distinguished by its multi-campus structure and a steadfast commitment to academic excellence, innovation, and social responsibility. Positioned across Potchefstroom, Mahikeng, and Van der Bijlpark, NWU provides a comprehensive suite of academic offerings ranging from undergraduate to postgraduate degrees, alongside robust research programs in varied disciplines such as education, health sciences, engineering, business, and the natural sciences.

At the heart of NWU’s ethos are the core values of Integrity, Respect, Accountability, Excellence, and Care. These values guide daily operations and strategic decisions, ensuring ethical behaviour, mutual respect, transparency, and a commitment to high standards in teaching, research, and service. NWU prioritizes the well-being and development of its community.

The mission of NWU is to create a learning environment that empowers students to make meaningful societal contributions. The university aims to develop critical thinkers, innovative problem-solvers, and responsible citizens. This mission is reinforced by a dedication to research excellence and community engagement, extending NWU’s academic influence beyond its campuses.

Services

NWU offers a wide array of services designed to support our students throughout their educational journey:

Academic Support Services: Including tutoring programs, writing centers, and libraries, equipped with the latest resources to aid in student learning.

Career Services: Providing career counselling, job placement services, and networking opportunities to prepare students for professional success.

Health and Wellness Services: Offering counselling, health services, and wellness programs to support the physical and mental health of our community.

Research and Innovation Hubs: Facilitating cutting-edge research and collaboration with industry partners, fostering innovation that impacts both local and global communities.

Community Engagement Initiatives: Engaging students and staff in service projects that address local community needs, reinforcing our commitment to social responsibility.

Academic and Office Solutions at NWU

The Academic and Office Solutions (AOS) division at NWU has evolved in many ways over the years. To name a few: adopting cloud-based solutions, data-driven insights, and a user-centric approach to support the university’s digital transformation. 

Moving newer implemented systems the cloud has enhanced flexibility, scalability, and collaboration across the NWU community, allowing both staff and students seamless access to resources. To encourage sustainable innovation, AOS has developed processes for piloting and integrating emerging technologies, such as AI, while maintaining a balance with core operations. This approach includes phased rollouts and continuous feedback loops to refine solutions and ensure alignment with NWU’s needs. By focusing on scalability, collaboration, and adaptability, AOS remains responsive to both immediate user needs and future technological advancements, positioning NWU at the forefront of digital transformation in higher education.

A Challenging Role

The challenges faced by Andiswa as the AOS (Academic and Office Solutions) Director are multifaceted, especially as the division plays a key role in enabling technology and supporting the digital transformation agenda. Highlighting a few:

• Effectively managing a distributed team with increasing reliance on hybrid work arrangements requires maintaining communication, fostering collaboration, and ensuring that staff are fully supported, despite being physically separated.

• While staff stability within the AOS division is generally high, the competitive nature of the technology sector makes talent acquisition and retention an ongoing challenge. The division must continue to attract skilled professionals and ensure that employees are satisfied and engaged to reduce turnover.

• As the AOS division’s portfolio continues to expand, ensuring adequate staffing levels becomes increasingly difficult. The absence of backup staff puts significant pressure on existing team members, often leading to resource strain and potential burnout.

• A primary focus for the AOS division is user satisfaction, which can be challenging as the technology landscape is constantly evolving. The division must stay on top of rapid changes in technology while ensuring that users continue to receive support and seamless experiences.

Technological challenges and organizational staffing concerns significantly impact her role in leading the team and supporting NWU’s broader objectives. Andiswa is an outgoing and creative individual who values open communication and collaboration, actively seeking feedback to enhance processes. She believes that addressing issues head-on is crucial for maintaining team morale, ensuring quick resolutions, and setting clear expectations and priorities. Emphasizing healthy boundaries helps reduce stress, prevent burnout, and maintain structure. By fostering respect for individual time and effort, she sees to it that team dynamics are strengthened. Effective feedback loops and regular reviews help her drive continuous improvement, refining strategies and processes. Encouraging a culture of open dialogue ensures concerns are addressed promptly, successes are celebrated, and team goals are achieved.

Integrating Technology and Innovation 

At North-West University (NWU), integrating technology and innovation into academic and office solutions is a dynamic process that hinges on aligning the university’s technological advancements with its strategic goals. Its approach is comprehensive, focusing on understanding the needs of its users and the potential impacts of emerging technologies. Here’s how the institute manages this integration effectively:

• Alignment with Strategic Goals

The first step in integrating technology and innovation is to ensure that every initiative aligns with NWU’s overarching strategic goals. The team continuously evaluates how technology can enhance the core objectives, such as improving student outcomes, expanding research capabilities, and optimizing operational efficiency.

• Understanding User Needs

User-centric design is key. Andiswa and the team actively engage with students, faculty, and administrative staff to gather insights into their daily challenges and requirements. This ongoing dialogue helps them tailor their technology solutions to meet the actual needs of the community, ensuring that the tools they deploy improve their academic and administrative experiences.

Leveraging Emerging Technologies

North-West University (NWU) is at the forefront of integrating advanced technologies to enhance both academic and office operations. Our approach focuses on creating a seamless, efficient, and innovative environment conducive to learning, research, and administration. Here are key areas where technology is being leveraged:

• Artificial Intelligence (AI): AI is utilized in several facets at NWU, from powering data analytics tools that enhance decision-making to supporting personalized learning environments. AI-driven chatbots, for example, provide students with 24/7 assistance, answering queries related to courses, campus facilities, and administrative processes.
• Data-Driven Decision Making: NWU integrates systems that leverage big data to inform strategic decisions across the university. This involves using analytics to track and enhance student engagement, academic performance, and resource allocation. Predictive analytics are particularly important in identifying at-risk students and intervening proactively to support their learning journeys.
• Cloud Computing: Cloud-based solutions ensure that academic and administrative services are flexible, scalable, and accessible from anywhere. This is crucial not only for supporting remote learning and hybrid work models but also for facilitating collaboration and information sharing across different campuses.
• Learning Management Systems (LMS): We utilize state-of-the-art LMS platforms that enable interactive learning experiences, remote education, and effective course management. These platforms facilitate a blend of synchronous and asynchronous learning activities, making education more accessible and engaging for students across geographical boundaries.
• Digital Assessment Tools: To improve the assessment process, NWU has implemented digital tools that allow for the efficient creation, distribution, and grading of assessments. These tools also provide robust analytics that helps faculty understand student performance and tailor their teaching methods accordingly.
• Collaborative Platforms: Tools like Microsoft Teams and Google Workspace have been integral in fostering collaboration among students and staff. These platforms enable real-time communication, file sharing, and project management, which are essential for the hybrid models of work and learning that NWU supports.
• Artificial Intelligence (AI) and Machine Learning (ML): They are exploring AI and ML to automate routine administrative tasks and enhance decision-making processes. In academics, AI is being used to provide personalized learning experiences and support through chatbots and adaptive learning technologies.
• Robust Network Infrastructure: Understanding the critical role of reliable internet access, NWU has invested in robust network infrastructure that ensures high-speed connectivity across all campuses. This infrastructure supports the vast array of digital tools and platforms being used and is crucial for the smooth operation of both academic and administrative functions.
• Cybersecurity Initiatives: With the increase in digital operations, NWU places a high priority on cybersecurity. It employs advanced security measures, including multi-factor authentication, end-to-end encryption, and continuous monitoring systems to protect sensitive information and prevent data breaches.

Agile Implementation and Feedback Loops

Implementing technology solutions is an agile process at NWU. They prioritize flexibility to adapt quickly to new information or user feedback. After deploying a new tool or platform, they establish feedback loops that allow them to gather user insights and iteratively improve their solutions. This agility ensures that their technology remains relevant and effective.

• Training and Support

To maximize the adoption and effectiveness of new technologies, NWU invests in comprehensive training programs for all users, ensuring that they are proficient in the latest tools. Additionally, it provides ongoing support to address any issues that arise, minimizing disruptions to learning and administrative processes.

• Sustainability and Ethical Considerations

In all its technological implementations, NWU considers the sustainability and ethical implications of its choices. This includes selecting energy-efficient technologies, ensuring data privacy, and promoting digital literacy and ethics among its students and staff.

• Collaborative Innovation

Finally, NWU fosters a culture of innovation through collaborations with tech companies, other universities, and research institutions. These partnerships help us stay at the forefront of technological advancements and often lead to pilot projects that test cutting-edge solutions in a controlled environment before wider deployment.

“By integrating technology and innovation in these thoughtful and strategic ways, NWU continuously enhances its academic offerings and office operations,” says Andiswa.

Enabling Digital Transformation

Enabling Digital Transformation at NWU involves integrating technology to create dynamic learning environments with blended learning experiences. This approach accommodates various learning styles and needs through digital tools and platforms. Administrative functions are streamlined with automated systems for enrollment, records management, financial operations, and HR, improving efficiency and service delivery. High-performance computing and big data analytics facilitate advanced research, enhancing data analysis and fostering international collaboration. Communication and collaboration are revolutionized using platforms like Microsoft Teams and Google Workspace. Technology supports remote and hybrid learning models, ensuring uninterrupted education. Robust cybersecurity measures protect university data, while sustainability initiatives are supported through energy-efficient systems, digital documentation, and smart campus solutions, contributing to a greener university.

Driving Continuous Innovation

NWU’s commitment to technology is about more than just upgrading systems; it’s about embracing a culture of continuous innovation. We continually explore emerging technologies such as artificial intelligence, blockchain, and IoT to determine how they can further enhance academic excellence and operational efficiency.

Technology not only supports NWU’s strategic goals but is integral to creating a resilient and future-ready university. As we continue to expand our technological capabilities, the potential to transform educational experiences and administrative processes becomes even more profound, ensuring that NWU remains at the forefront of higher education institutions globally.

Strategies for Effective Management 

Effective management of academic and office solutions at North-West University (NWU) is achieved through a strategic approach that integrates sustainability, security, and organizational alignment. This involves ensuring that all technological solutions align with the university’s broader objectives, supported by regular alignment sessions with stakeholders. Sustainability is prioritized by selecting scalable and cost-effective technology solutions that reduce environmental impact. Security measures, including multi-factor authentication and regular audits, safeguard sensitive information.

Agility is fostered through a culture of innovation and modular IT architectures, allowing for rapid adaptation to new challenges. Stakeholder engagement is maintained through regular communication, workshops, and feedback sessions, ensuring user needs are met. Continuous professional development and training enhance the effective use of technology, boosting productivity and maximizing investment returns.

Data-driven decision-making, guided by analytics on usage patterns and performance, helps improve solution effectiveness. Quality assurance and continuous improvement processes ensure the reliability and advancement of IT services, aligning with user expectations and technological developments. This comprehensive approach supports NWU’s mission of educational excellence and operational efficiency.

Mitigating Cybersecurity Threats as an Academic Institute

Academic institutions, with their vast repositories of sensitive data, are increasingly becoming prime targets for cyber-attacks. This susceptibility is compounded by the broad use of digital platforms for administrative and educational purposes. Andiswa points out that universities face several primary cybersecurity threats, including phishing attacks, ransomware, and data breaches. Phishing deceives users into providing credentials or clicking malicious links, while ransomware encrypts data, demanding payment for decryption. Data breaches expose sensitive information, leading to financial and reputational damage.

To mitigate these threats, a multi-layered security approach is essential. Implementing Multi-Factor Authentication (MFA) reduces unauthorized access risks, even if credentials are compromised. Firewalls and Intrusion Detection Systems (IDS) protect against unauthorized access and monitor network traffic for suspicious activity. Encrypting data at rest and in transit ensures intercepted data remains unreadable without decryption keys.

Cybersecurity awareness training educates staff, faculty, and students on best practices, including recognizing phishing emails and using strong passwords. Regular software updates and vulnerability patches protect against known exploits. Security audits and penetration testing identify and address vulnerabilities, while data access controls limit access based on user roles, reducing internal breach risks. By adopting these strategies, universities can enhance their cybersecurity posture and protect against evolving threats.

Exciting Opportunities

It is a growing portfolio and overlaps with all the other IT divisions – you have to think out of the box all the time. The digital future and all that it stands for is in itself exciting. Andiswa and her team are actively exploring the new MS365 environment, aiming to revolutionize data handling, collaboration, and communication, enhancing productivity and connectivity. The potential introduction of an innovative Learning Management System (LMS) promises more intuitive, flexible, and resource-rich platforms for students and faculty. We are investigating digital assessment tools for efficient, scalable, and secure student performance evaluations, offering personalized assessments and immediate feedback. Collaboration with business owners within the university ensures our IT solutions align with operational goals. The application of AI and machine learning enhances predictive analytics, personalized learning, and automated processes, significantly improving decision-making and efficiency. Virtual and Augmented Reality (VR/AR) holds the potential to create immersive learning environments, particularly in disciplines like medicine, engineering, and sciences. Sustainability initiatives promote practices reducing waste and energy consumption, while cybersecurity enhancements protect data and maintain trust. Together, these efforts support a more innovative, connected, and sustainable university environment.

Enriching the Community 

North-West University (NWU) implements community-oriented educational programs that address local needs, equipping students with skills to positively impact their communities. They engage in service-learning, directly tackling community issues. Collaborations with local businesses, non-profits, and government agencies align NWU’s resources with community needs, fostering mutual growth. Research projects with direct community impact, such as those in public health and environmental conservation, inform local policies and lead to tangible benefits. NWU provides public access to resources like libraries and cultural events, promoting lifelong learning. Community engagement projects, ranging from health programs to business workshops, enhance local quality of life. The university supports technological education and innovation through training sessions and support for startups. Outreach services extend NWU’s expertise to the community, bridging academic knowledge with practical application. Lastly, sustainability initiatives promote environmental awareness and practices, ensuring long-term community health and prosperity.

A Word for Institutes Keen on Transformation

Andiswa advices that to drive digital transformation, institutions should embrace technological innovation by integrating emerging technologies such as cloud computing, AI, and advanced analytics to enhance efficiency and student engagement. Aligning technology with institutional goals ensures that each technological adoption supports the university’s strategic objectives. Identifying quick wins, like upgrading legacy systems or improving Wi-Fi, can swiftly boost efficiency and satisfaction. Investing in professional development for faculty and staff is crucial, with regular training to keep up with evolving technologies. Fostering a culture of continuous improvement through ongoing assessment and adaptation helps meet changing educational needs. Enhancing security measures is essential, with robust protocols and regular audits to protect sensitive information. Promoting collaboration and feedback by implementing systems that encourage input from all stakeholders ensures that technology meets user needs and aligns with strategic goals. These strategies collectively enable effective digital transformation in educational institutions.

Goals Ahead

Over the next five years, Andiswa’s vision for North-West University (NWU) is centred around several strategic objectives:

• Digital Transformation Leadership: Position NWU as a leader in digital transformation in the higher education sector. This involves not only enhancing our IT infrastructure but also integrating advanced digital tools across teaching, learning, and administrative domains.
• Advanced Research Capabilities: Enhance our research capabilities by leveraging big data analytics, AI, and machine learning to foster cutting-edge research that can compete on a global scale.
• Sustainable Technological Integration: Develop and implement a sustainable IT strategy that supports environmental, financial, and social sustainability, aligning with global sustainability goals.
• Comprehensive Cybersecurity Framework: Build a comprehensive cybersecurity framework that protects against evolving threats and ensures the integrity and security of our digital resources.
• Expand Global Partnerships: Forge strategic partnerships with leading global technology and educational institutions to enhance our curriculum, expand our research opportunities, and provide students and staff with international collaboration opportunities.
• Student-Centric Digital Services: Develop a range of student-centric digital services that enhance the student experience from admission to alumni engagement, ensuring that students receive personalised support and resources throughout their academic journey.
• Staff and Student Development: Continuously develop the skills of our staff and students in digital literacy, ensuring that they are equipped to meet the demands of an increasingly digital world. This includes integrating digital skills into curricula and providing ongoing professional development opportunities for staff.

Quote: “Success is not final, failure is not fatal: It is the courage to continue that count.” – Winston Churchill.

Quote: “NWU strives to be a leading institution not only in South Africa but globally, renowned for its academic rigour, innovative research, and the positive impact it has on society.”

AQUA Properties is a trusted name in Dubai’s real estate market. Established in 2005, they offer expert assistance for residential, commercial, and luxury properties. With RERA-certified professionals, quick responses, and a wide selection of listings, AQUA Properties simplifies the buying and selling process for clients.

Over the years, AQUA Properties has established itself as a renowned, award-winning real estate company. Starting from a modest office with just a handful of employees, the company has grown significantly due to its innovative, creative, and forward-thinking approach. AQUA Properties now boasts a 15,000 sq. ft head office located on Sheikh Zayed Road, community branches in Serena, Dubailand and prestigious waterfront communities in Dubai—Bluewaters and Port de La Mer—making it the only real estate company in Dubai with two waterfront offices. 

“AQUA Properties offers modern and spacious workspaces housing a multinational team of RERA-certified professionals. The company is dedicated to delivering expert property advice with a strong emphasis on providing high-quality service to its clients,” shares the CEO, Mr. Paul Christodoulou. 

Navigating a Dynamic Market

AQUA Properties has adeptly navigated the dynamic real estate market in Dubai through a multifaceted approach. They have developed a diverse portfolio that includes residential, commercial, off plan properties, and in-house projects, allowing them to cater to various market segments and mitigate risks associated with reliance on any single sector. Technology has been the foundation of their strategy, with the integration of strong online marketing efforts enhancing both efficiency and customer engagement. Regular market research is another key aspect of their adaptability, enabling them to stay abreast of the latest trends and demands, thus making informed decisions that align with market conditions.

As the CEO of AQUA Properties, Paul takes great pride in AQUA Properties’ transformative rebranding initiative, which has significantly elevated its market position. He has led the team to achieve recognition such as being named three times to Forbes’ list of Top Real Estate Companies in the Arab World and winning the Gulf Real Estate Award twice.

Moreover, he has played a pivotal role in expanding the organizational footprint and enhancing AQUA Properties’ operational efficiency. 

“From a single-office operation with 38 personnel, we have grown to establish four strategically located offices, employing a diverse workforce of over 200 professionals from 42 distinct cultural backgrounds,” shares Paul.

A Client-First Approach

AQUA Properties places a strong emphasis on a client-centric approach, which helps in building long-term, trusting relationships. They also partnered with reputable developers allowing AQUA to offer exclusive properties and advantageous deals. Lastly and most importantly, they invest significantly in the continuous development of their team, ensuring that everyone is well-trained and up-to-date with industry advancements, which in turn naturally enhances the quality of service they provide to clients.

AQUA Properties ensures quick responses to client inquiries through a combination of specialized expertise and strategic operational practices. Each team member is highly specialized in specific domains and locations within the real estate market, such as residential sales, commercial leasing, property management, and off plan. For several years, they have proven that deep specialization enables them to promptly and accurately address client inquiries with comprehensive knowledge and understanding. 

The company employs streamlined communication channels both internally and externally, ensuring inquiries are swiftly routed to the appropriate specialist. Having their own CRM system, custom-built and managed by their in-house team of developers, allows AQUA Properties to tailor it precisely to their needs and helps facilitate efficient tracking of client interactions and timely follow-up. Plus, their four offices across Dubai — three of which are open every day — enhance client engagement, ensuring accessibility and convenience.

Personalized Services 

AQUA Properties distinguish themselves through tailored services that cater to the specific needs of buyers, sellers, renters, and landlords. For buyers, they offer access to a diverse range of residential and commercial properties, facilitated by expert advice on market trends and investment opportunities. 

Sellers benefit from comprehensive property marketing campaigns and accurate property appraisals, ensuring optimal market positioning and efficient transactions. Renters, on the other hand, receive personalized assistance throughout the tenancy process while landlords are given the option for property management services that include maintenance, DEWA connection, and tenant management.

AQUA Properties also offers end-to-end property services including Property Management, Development Management, and Off Plan Sales, ensuring properties are efficiently operated, maintained, and developed from start to finish. “Through these comprehensive services, we enhance property value, optimize investment returns, and provide early access and customization opportunities through off plan projects, making AQUA Properties a versatile choice for both investors and developers seeking personalized and profitable real estate solutions,” adds Paul.

The People Behind the Success

AQUA Properties has achieved remarkable milestones over nearly two decades – they have sold over 10,000 properties and rented out 15,000. Integral to AQUA Properties’ success are their RERA-certified agents, who ensure high standards of professionalism and service quality. These agents undergo rigorous training and certification processes mandated by the Real Estate Regulatory Agency (RERA) in Dubai. Their in-depth market knowledge and adherence to regulatory standards ensure that clients receive accurate, reliable, and transparent services, thereby building trust and credibility essential for maintaining AQUA Properties’ reputation for excellence and reliability in the real estate sector.

In-tune with Changes

The real estate industry is constantly evolving, and in the next five years, several emerging trends are expected to shape its future. One key trend is the growing focus on tourism, which means an increased demand for both short-term and long-term rentals. At AQUA Properties, the core team has already established a strong presence in the long-term rental market, leveraging its extensive experience to offer personalized services. For short-term rentals, it has introduced “Locations”, AQUA Properties’ own holiday homes model, which provides luxurious and convenient accommodations for tourists.

Another significant trend is the shifting landscape of Dubai, highlighted by Dubai’s massive plans for Al Maktoum International Airport, Dubai South, and The Oasis by Emaar. AQUA Properties have recently opened their fourth office in Dubai, and their second waterfront branch at Port de La Mer. To stay ahead of this trend, AQUA Properties ensure that they are aligning their growth with Dubai’s futuristic approach. Their strategic plan includes expanding their office locations across Dubai’s prime areas, ensuring they are well-positioned to serve the growing number of investors and tourists, especially in this part of Dubai.

“Additionally, Dubai is becoming less centralized, with fully established communities emerging beyond the traditional hotspots of Downtown Dubai and Dubai Marina. These new pockets of communities indicate Dubai’s continuous evolution. By adapting to these changes and expanding our presence in these growing areas, we aim to meet the diverse needs of both residents and tourists, further solidifying our position as a leading real estate destination,” adds Paul.

Future Ready

Looking ahead, AQUA Properties envisions a future built on their humble beginnings in Dubai. Their goals over the next 5 years are bold yet achievable considering where they are now: to further their position as a leader in both real estate development and brokerage sectors. 

“We will continue to deliver pioneering projects that set new benchmarks for excellence, modern community living, and sustainability. With upcoming developments on Sheikh Zayed Road and in two other prime Dubai communities, we aim to reshape the industry and exceed client expectations. AQUA Properties is steadfast in our mission to redefine the real estate experience with customized service and expertise,” concludes Paul.

Quote: “AQUA Properties is a full-service real estate company providing clients personalized and up-to-date market trends and insights.”

Quote: “AQUA Properties is committed to creating impact & value for clients and communities.”

Quote: “With nearly two decades of industry experience, we are committed to delivering trust, integrity, and exceptional results.”

Lightrise Consulting is a dynamic company specializing in workforce, benefits, and learning management consulting services. With a focus on digital transformation and strategic planning, Lightrise Consulting helps organizations enhance efficiency, increase profitability, and navigate complex market conditions. Their team of experienced professionals, including HR digital transformation executive and CEO, Gareth Jones, brings a wealth of expertise and a proven track record in business development and leadership. Lightrise Consulting is dedicated to driving positive change and empowering organizations to achieve their goals.

Lightrise Evolves

From his humble beginnings at a school that once received the lowest results in the UK, Gareth has always been acutely aware of social injustice. His passion for nature and humanity led him to study Environmental Science and Development Management, with a desire to create impactful changes for a better future.

Recalling the lightbulb moment, Gareth shares that it felt like several pieces of learning all started to come together at once, then one afternoon those synapses decided to make the pathway for what is now Lightrise.  He always had a strong awareness and sense of urgency for the planet, yet as his career evolved it was people that became his focus.  This people-focus really started when he was working at the University of Southampton, as an analyst, studying for his Masters in his part-time in the evenings.  While at work, Gareth started to stretch into setting up a mentoring group for middle managers to improve communications and networking. 

From here he then continued his career looking after thousands of employees as an Information Manager in HR at King’s College London.  Gareth was part of the senior HR team for over 5 years, and it’s here where he finished his MSc travelling to London 3 hours each way.  He saw the power of technology and analytics and started to put together solutions to enable his colleagues also to start to make a positive impact on the culture, and alongside managing the day-to-day tasks of looking after the information that’s what we set out to achieve by equipping people with tablets and the information and analysis they needed to make impactful decisions. 

Gareth started to work on ideas for a business to bring his interests from his degree in environmental sciences to technology and people. Lightrise was thus born in his mind. He bought a book on writing a plan and setting up your business idea.  They were going to build environmentally friendly Personal Computers, Reduce the lead, create chassis out of wood and procure parts to enable an Eco PC.  The numbers, however, were not there, a viable business could have only been built if large volumes were there.  This was a blocker.  Lightrise in name, mission and values had started as an idea.  

This is also when he embraced fatherhood and realized he had to find a job closer to home.  He had been working with Oracle watching what Microsoft were bringing to the HR scene with Dynamics, He put Lightrise on the shelf and went to work for the Royal National Lifeboat Institution on the HR part of their Microsoft ERP implementation, which meant he could walk to work, and spend time bringing his son up which was important to him.  

“This was a formative time for several of us who started our Microsoft careers, and several friends including me went into consultancy after this. I returned to London but started working remotely for Microsoft Gold Partner and spent just under 6 years as a consultant through to a practice lead. We were very successful, but I came to implementation thinking about how to make the structure of projects succeed and make them people-orientated.  Now we know that 70% of an IT project is people change, and people are the fundamental pillar of success in a project,” recalls Gareth.

Navigating Tragedies to Seek the True Path

Then tragedy struck as Gareth’s mom passed away.  It showed him again one must make the most of life.  The woman who had given him so much love, and drive her values of equality, animal rights and humanity had gone. He realized these values were important to him, and if there is anything one can do to honour a parent’s memory then it’s to live life being their best self with those values.

A couple of years later the pandemic came, and Gareth sat there watching and helping others go through the psychological barriers around remote work, and how he had been successful over the last few years delivering international projects remotely and helping people up into what was a new way of working for many.  He carried on through the death of his father until one day his boss asked, ‘if he was ok’.  

“I was ok, wasn’t I? But my brain reminded me otherwise. I broke down in tears. I was a broken man.   I saw this as a weakness, I’ve never been hugely sporty, and my brain was always my strongest tool.  I was about to get through what happens when you don’t look after it.  I became very distrustful, I would wake shaking, and be scared to walk down the road at times.  What the hell was happening to me?  I wanted to know.  Proud of my science background, it was my duty to find out.  What I perceived as a weakness in my mind was about to be challenged.  What was this?  I found clinical help and owe my life to Colin, a psychologist (who happened to be a prior Microsoft Consultant). I began my journey to unravel childhood trauma and identify and unpack what hyper-vigilance is. A heightened sense of your body’s fight or flight mechanism.  Things started to make sense, I started to work out who I was, and what had shaped me so far.  I started to get my strength back, identifying the red flags in life.  I had now taken another job in my journey to find a culture that I’d be happy with, but several months in I saw those red flags (this time with the help of Microsoft Viva) and decided this wasn’t the path for me,” shares Gareth.

This was high time that Lightrise came off the shelf.  Technology, compassionate leadership, remote working.  The opportunity vs. risk in Gareth’s head was too great.  He set off alone as an independent contractor, keeping his rules on a work/life balance and growing something worthwhile. He always wanted to change the world for the better, he just wasn’t sure how. How could he make a change that was worthwhile? Having spent a fair bit of his life as an angry activist, that wasn’t working for him, there were more people shouting.  But it felt like change wasn’t quick enough. Lightrise was alive again.  This time with the structure of the UN Sustainable Goals as its blueprint for making change.  

Overcoming Challenges to Provide Solutions

When he started Lightrise, Gareth was lucky enough to have a couple of clients follow him, and whenever there was a lull in charitable work, he focused on the company.  Everything from an HR standpoint which he knew he could engineer out before risks manifested themselves. Bootstrapping a business isn’t fun and the main challenge around this for him was his nervous system, and managing the impacts of stress this takes. He invested himself in tools to change his mindset.  Nightly sleep hypnosis, mindfulness apps…. They all helped, and he got stronger and stronger with his coach’s help.  

Today, Lightrise provides Microsoft implementation services and managed services to provide people-centred solutions to enable Employee Experience and ESG HR success. It has just launched its ESG offering.  “I remember someone asking me what software I wanted to expand into, and at the time it didn’t exist.  Andy ‘the job I want doesn’t exist yet, and nor do the tools’. Well I’m pleased to say it does now, and this part of our journey has just begun,” shares Gareth.

Humanity, Integrity, Humility and Respect are the values that drive the company. 

“We’re all human, with different experiences and cultures that have shaped us, but these are values we think resonate across borders, and there is a reason we aligned ourselves with a mix of the UN and Microsoft’s values.   Business goes wrong when it doesn’t have a moral compass.  Ours you can spell with the acronym HI HR,” says Gareth.

Technology-backed Services

Technology is the foundation of everything Lightrise does as a fully remote cloud-based organisation.  It is the key to its security and scalable success with low overheads. Gareth describes themselves as IT consultants with an HR heart. Getting value from standard solutions is what they do well, and they set up to use and implement the same tools they recommend to people. 

“We arrived as a company in 2021 and since then we’ve used AI as much as possible to accelerate our business, from marketing and solutioneering (what we call sales) through to AI operations. If we’re not innovating, we’re not learning, and if we not doing either than we’ll not be the strongest consultants we can be,” shares Gareth.

Tailored Solutions for Maximum Impact

Gareth and his team want their clients to get value as quickly as possible, so they focus initially on adopting standards, but customising the configuration to each client.  This starts however with a standard template configuration, and where the solution can’t do things, a client needs our first approach to lobby Microsoft who have a democratic approach to solution improvement. If something has a clear return on investment for a client, then they enter a design mode to meet their needs exactly.  Then Lightrise takes clients through a return on investment.

Lightrise is a small young company, but the team is proud to be looking after the HR solution for one of the largest bed suppliers to the UK National Health Service, at Medstrom. This is where they helped them quickly implement a new mobile which enabled time capture for their front-line staff.  Lightrise is also helping Oxford Policy Management, an organization dedicated to helping improve lives through sustainable policy change means a lot to us.

“What does success look like?  It’s a simple question but one that is surprising and is overlooked or forgotten in the world of IT, but keeping this question top of mind is critical.   We follow the best practice approaches using Microsoft’s Success by Design methodology.  It’s unbelievable that given the investment McKinsey predicts that 90% of IT projects fail.  We are trying to focus on being in the 10% that succeeds by blending our values with a people-centered approach,” says Gareth.

Addressing the Sustainability Goals

Lightrise’s mission is to contribute a scaling % of its success to the UN Sustainable Development Goals so it is always looking for opportunities to do this.

Most of the strongest professionals, feels Gareth, she has worked with in HR are females.  He has thought about his time bringing up his son, and how those key years are so important.  Drawing from his experiences, at Lightrise, they do things with trust and results, employees and contractors know where they are heading, and each person has goals that align to this.  They’ve created a company that enables people to work remotely. He hopes they’re creating a culture where mothers (and fathers) returning from childbirth and adoption are not disadvantaged in their careers. 

“Unlike the trend of moving back to the office, we have no desire for this, and we’ve managed to attract highly skilled people that have moved on from cultures that have.  We have no problem creating a culture that works, but it doesn’t work for everyone.  Recruiting people that are happy with this approach is key,” shares Gareth.

Other than setting up a safe place, for people to work and learn Lightrise has also made sure it is measuring its progress against the UN Sustainable Goals by setting up structures that will give this consistency across the years.  It is focused on Climate Change through its support of Ecologi to create impacts on its behalf, along with taking advantage of Microsoft’s Eco-cloud credentials and commitments.  

Plans Ahead

Lightrise Consulting has demonstrated that it doesn’t take a huge amount of travel and conference budget to stay up to date.  It’s important for the team to find alliances, and people that demonstrate a growth mindset, and it’s something they look for when recruiting.  Most of their learning comes from practice, internal projects, blogs, virtual networks/conferences and the huge community which has developed around Microsoft in the last few years.  

Going forward, Gareth and the team are looking to be the most trusted Microsoft Partner for ESG and HR. Their plans include the UK, USA and Europe before they start to replicate their model and spread prosperity in developing economies where the positive impacts they’ve modelled can be spread further.  There is a blueprint for a higher quality of life and a better future.

A Quote to Live By:

Gareth finds strength to carry on with the following story:

In Aesop’s fable “The Sun and the Wind,” the two elements argue over who is stronger. To settle the dispute, they challenge each other to make a traveller remove his cloak. The Wind blows fiercely, but the traveller only wraps his cloak tighter. Then, the Sun shines warmly, and the traveller soon takes off his cloak. You make more progress and have a richer experience of life, and on others’ lives when you are the sun.

A seasoned entrepreneur with over 15 years of experience, Jigar Sagar has played a pivotal role in shaping the UAE’s dynamic business landscape. With a proven track record of building and scaling successful ventures, he has created over 31 companies collectively valued at over $350 million. Sagar’s strategic vision and financial acumen have enabled him to hone his distinctive approach of creating blue oceans within red oceans, redefining industry standards. 

Beyond his entrepreneurial endeavours, Sagar is a passionate mentor and investor, actively supporting aspiring entrepreneurs and fostering a thriving global startup ecosystem. His recent successful exit from Creative Zone, a leading business setup and consultancy firm in the UAE, further solidifies his reputation as a skilled dealmaker. 

As the founder of Ocube Services Private Limited, Sagar is now focused on providing innovative management consultancy services to help businesses achieve sustainable growth and operational excellence. With his leadership, Ocube is poised to become a leading force in the industry. 

The Future of Business is Here, and it’s Personalised 

Over the years, Jigar Sagar identified a critical challenge faced by businesses of all sizes: the complexities of scaling operations without compromising quality or efficiency. Traditional methods of scaling often involve significant investments in infrastructure, recruitment, and training, which can be both time-consuming and costly. To address this issue, Sagar founded Ocube Services, a pioneering outsourcing company that offers a comprehensive range of solutions tailored to meet the unique needs of each client. 

Ocube’s innovative approach to outsourcing empowers businesses to streamline their operations, reduce costs, and focus on their core competencies. By providing access to a global pool of highly skilled professionals, state-of-the-art technology, and flexible engagement models, Ocube enables companies to scale rapidly and efficiently. Whether it’s managing customer support, back-office operations, or specialised business processes, Ocube’s expert team delivers exceptional results. 

As Jigar Sagar himself puts it, “We’re committed to offering solutions that not only save time and costs but also empower companies to focus on what matters most.” A company that provides multi-channel contact centre support, high-value customer service outsourcing, and bespoke business process outsourcing (BPO) solutions, Ocube’s vision is to become the go-to partner for businesses seeking to achieve sustainable growth. By leveraging the power of outsourcing, Ocube helps companies unlock their full potential and achieve their long-term objectives. 

As Jigar Sagar explains, “Innovation ensures that we are always improving our services and offering clients the best solutions possible.” Ocube’s focus on innovation is evident in its streamlined hiring processes, advanced training programs, and robust infrastructure. By embracing the latest technological advancements, it helps businesses stay ahead of the curve and adapt to the ever-changing business landscape. 

Taking a People-centric Approach to Business 

Sagar’s extensive experience in fostering entrepreneurial growth in the UAE has solidified his reputation as a skilled team builder. With a track record of assisting over 250,000 entrepreneurs and facilitating nearly 5% of new business setups during the COVID-19 pandemic, he now leads a diverse team of over 3,000 individuals across various companies.  

At the core of Jigar Sagar’s leadership philosophy is the belief in the power of individuals. He recognises that a strong team is composed of talented individuals who are motivated and engaged. By carefully selecting and nurturing talent, he ensures that Ocube has the right people in the right roles. This strategic approach not only enhances operational efficiency but also fosters a positive and collaborative work environment. Jigar’s emphasis on collaboration and innovation encourages open communication and the free exchange of ideas, empowering team members to think critically and propose creative solutions. Effective delegation is another key aspect of his leadership style, as he entrusts responsibilities to capable team members, allowing him to focus on strategic initiatives and long-term vision. Moreover, Jigar’s commitment to work-life balance ensures that he prioritises personal well-being and maintains a healthy work-life integration. This balance enables him to sustain long-term productivity and remain energised and focused. Through his leadership, Jigar has created a strong foundation for Ocube’s continued success. 

Driving Sustainable Growth 

Ocube is more than just a business incubator; it’s a catalyst for sustainable innovation. Jigar and his team are committed to building a more sustainable future by empowering businesses to operate efficiently and responsibly. By promoting remote work and adopting eco-friendly technologies, Ocube reduces its carbon footprint and sets a positive example for other organisations. Furthermore, by helping businesses optimise their operations through outsourcing, Ocube indirectly contributes to resource conservation and waste reduction. Ocube’s focus on sustainability also aligns with global efforts to create a more sustainable planet. By empowering businesses to operate efficiently and responsibly, Ocube is playing a vital role in driving sustainable growth. 

The Future of Outsourcing as Jigar Sees it 

Jigar Sagar envisions a future where the outsourcing industry will undergo a significant transformation driven by automation, AI, and remote work technologies. In the next five years, he anticipates that businesses will increasingly rely on digital outsourcing platforms that enable seamless cross-border collaboration. To stay ahead of the curve, Ocube is investing in technology to enhance remote work capabilities and automate parts of the hiring and training process, which will allow them to deliver even more efficient solutions to their clients. Additionally, the Ocube team is building a more agile workforce that can adapt to the changing needs of businesses in this dynamic landscape. 

“Our next big goal at Ocube is to expand our client base internationally and enhance our technology infrastructure to provide even better services,” says Jigar. “We’re also exploring AI-driven recruitment and training platforms to further optimise our processes.” 

While navigating new markets and adapting to different regulatory environments will present challenges, Jigar is confident in Ocube’s ability to succeed. By remaining flexible, continuously evolving, and prioritising customer satisfaction, Ocube is poised to thrive in the future of outsourcing. 

Message for Aspiring Entrepreneurs 

“My advice is simple – focus on solving real problems, and the rest will follow. It’s easy to get caught up in trends or try to create something flashy, but real success comes from providing value. Build strong networks, don’t be afraid to take calculated risks, and always stay customer-focused. The ability to adapt and continuously learn is critical, especially in today’s fast-changing world.” 

A Quote to Live By 

“Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.” This quote resonates with me because it speaks to the importance of passion and fulfilment in achieving long-term success.   

Rapid Fire Questions 

• How would you sum up your 2023-24? A transformative year, filled with new opportunities, growth, and innovation.   
• A contemporary leader you admire Satya Nadella, for his leadership in transforming Microsoft and his innovative vision.   
• A book/audiobook you are currently reading/listening to ‘The Lean Startup’ by Eric Ries—a fantastic guide for entrepreneurs focused on innovation.   
• Your biggest role model  Elon Musk, for his relentless pursuit of big ideas and innovation.   
• Success to you is Creating a positive impact on people’s lives while building something sustainable and meaningful.   

Quote: “My vision for Ocube is to be the go-to partner for businesses that want to scale efficiently without compromising on quality.”   

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