Businesses often thrive when they have the right guidance. Experienced enterprise solution specialists help organizations simplify operations, improve efficiency, and adapt to changing market demands. Their expertise accommodates cloud platforms, business applications, data management, and digital transformation initiatives. Marcelo J. Tear is the Ceo Of the OneInfo Consulting . One company embodying this approach is OneInfo Consulting, which has unique business goals and delivers solutions that create measurable impact.
The team delivers strategic advisory services that help organizations navigate change, unlock new opportunities, and drive sustainable growth through technology-led business evolution. The company develops and executes tailored initiatives designed to improve operational performance and strengthen organizational capabilities.
Powered by a multidisciplinary team of experts, it brings together extensive experience across different sectors, operational frameworks, and emerging technologies. With a strong presence across Latin America and Europe, the company serves clients from its offices in Buenos Aires, Asunción, Santiago, and Madrid, helping organizations achieve their transformation and growth objectives.
The Growth Journey
That founding philosophy continues to guide the company today. In fact, the journey has taken the organization even further than originally envisioned. What started as a small venture in Buenos Aires has grown into a well-established consulting firm with more than 200 professionals, offices across Argentina, Chile, Paraguay, and Spain, and a footprint that extends to 24 countries. Along the way, the organization has expanded its role beyond technology implementation, becoming a trusted partner that works alongside clients to navigate change.
Leading Forward
Leadership at OneInfo Consulting is built on a clear conviction: lasting success comes from people, not processes. The organization’s philosophy blends ambition with purpose — pairing entrepreneurial thinking and strategic focus with a deep, genuine commitment to the individuals who drive results. High standards matter, but so does the belief that great leaders listen, inspire, and empower.
As the company has scaled, its approach has evolved. Rather than driving day-to-day execution, leadership now focuses on building the right environment: one where talented teams hold real ownership, operate with transparency, and are empowered to excel.
Shared Lessons
Working across industries such as insurance, oil & gas, retail, fintech, media, and telecom has provided OneInfo Consulting with valuable insights into solving complex challenges at scale. Insurance underscored the importance of trust and customer experience in highly regulated environments. Oil & Gas and Retail highlighted the need for operational excellence, resilience, and scalability.
Across all sectors, one lesson has remained consistent: large-scale business challenges cannot be solved through technology alone. Meaningful transformation requires the right blend of people, processes, and technology, supported by a deep understanding of the unique dynamics and needs of each industry.
Client Success
Today, OneInfo Consulting stands for trust, meaningful change, and long-term value. Beyond technology and services, the company is focused on helping organizations grow stronger, serve their customers better, and operate more effectively in a constantly evolving business landscape.
At its heart, the impact it aims to create is simple: helping clients achieve real, measurable results, whether that means enhancing customer experiences, improving efficiency, or unlocking new opportunities for growth. Just as importantly, the company strives to equip organizations with the skills and capabilities they need to keep progressing and innovating long after the work is done.
Trusted Growth
Several key moments have played an important role in shaping OneInfo Consulting’s outlook on business and innovation. One of the earliest was the decision to establish the company in 2005, stepping away from the predictability of a corporate career to build something from the ground up. Another was the choice to focus on CRM strategy and Siebel technology at a time when many others were looking elsewhere. That decision to stay committed to deep expertise ultimately became a defining strength. Expanding into international markets and adapting to the realities of a post-pandemic world also brought valuable lessons and new perspectives.
Perhaps the most meaningful shift has been the move from thinking primarily as a technology provider to thinking as a business partner. For the team, technology is not the end goal; it is a means to help organizations solve real challenges, create value, and achieve meaningful business results.
Competitive Advantage
There are three key differentiators for the organization:
- Broad business understanding combined with deep specialization, especially in AI, Oracle CX, Siebel environments, Application maintenance and support, and Staff Augmentation services.
- The ability to act as both a boutique firm (with senior attention and agility) and a regional player capable of handling complex and large-scale initiatives.
- A strong culture of delivery – The team has built a reputation for executing projects on time and with high quality.
Clients often highlight the team’s unique combination of genuine partnership and deep technical expertise as one of the company’s greatest strengths.
Oracle Alliance
For over 20 years, OneInfo Consulting has shared a close and trusted relationship with the Oracle ecosystem. As the region’s leading specialist in Siebel CRM and Oracle CX solutions, the organization has built its reputation by helping clients navigate challenges and deliver meaningful business outcomes. Oracle is more than a tech platform for the organization. It is a long-standing partner that has played an important role in the company’s journey and continued success.
That relationship remains as important as ever. As more organizations look to modernize legacy systems and explore the possibilities of cloud and AI, OneInfo Consulting continues to rely on the strength of the Oracle ecosystem to support clients through change and drive the next phase of growth.
Bringing Clarity to a Complex Landscape
In this increasingly digital era, OneInfo Consulting serves as a trusted partner for organizations looking to make sense of a complex technology environment. With so much attention on cloud, AI, and modernization, many businesses struggle to determine the right direction. The organization helps bring clarity to that process by working closely with clients to set priorities, build practical roadmaps, and deliver successful outcomes.
By combining deep technology expertise (particularly Oracle and Salesforce) with a strong understanding of business objectives, the organization helps clients turn technology opportunities into tangible results. Its focus is on ensuring that innovation drives meaningful value and supports long-term business growth.
The Road Ahead
For OneInfo, the convergence of AI, Oracle infrastructure, and data platforms represents a massive opportunity. Many large organizations still run critical customer-facing systems on legacy platforms. The ability to modernize these environments while incorporating AI for personalization, automation, and smarter decision-making will be in high demand.
The team at OneInfo Consulting envisions itself in a key role in helping clients navigate these complex transformations. It accommodates its deep Oracle CX expertise with new capabilities in AI and Cloud.
A Standout Engagement
One of OneInfo Consulting’s most impactful recent engagements was with a leading regional insurance provider undergoing a major customer experience transformation. The organization led the modernization of the client’s Oracle CX platform, delivering impressive results along the way. These included a 45% reduction in claims processing time, a 32-point increase in Net Promoter Score (NPS), and the consolidation of seven legacy systems into a single, unified environment.
The project’s success stemmed from a combination of factors, including strong executive support, a clearly defined business vision, and the organization’s ability to guide both the technology implementation and the change management efforts needed to drive adoption. This balanced approach helped ensure meaningful and lasting business outcomes.
Expertise Matters
The OneInfo Consulting Team believes that one of the most valuable things young professionals and entrepreneurs can do is focus on building real expertise before trying to do everything at once. In a world where technology is constantly evolving, those who take the time to truly understand their craft are often the ones who create the greatest prolonged impact. At the same time, staying curious, continuing to learn, and understanding how technology can solve real business problems will always set people apart.
The organization also believes that success is about more than technical skills alone. Building strong relationships, earning trust, and consistently delivering on commitments matter just as much. Trends and technologies may change, but trust remains the foundation of every meaningful and lasting business leadership.
Consistent Success is the Aim
The team at OneInfo Consulting looks beyond size, aiming to be recognized as a team of operational excellence in digital transformation in Latin America and beyond. It aims to keep ascending responsibly while nurturing values and culture that have been its focus for so long.
Furthermore, it aspires to leave a legacy of having helped hundreds of organizations become better versions of themselves through technology. It aspires to keep inspiring professionals who voluntarily make a positive impact on the industry.
Also Read :- CIO Times Magazine For More Information
